Senior Business Analyst

Job Summary

We are seeking a highly experienced Senior Business Analyst with 11+ years of experience in business analysis, requirements gathering, stakeholder management, and solution delivery. The ideal candidate will act as a bridge between business stakeholders and technical teams, translating business needs into clear functional requirements and actionable solutions. The candidate should have strong analytical, communication, documentation, and problem-solving skills, along with experience managing complex projects across the software development lifecycle (SDLC).

Key Responsibilities

• Collaborate with business stakeholders, product owners, project managers, architects, and technical teams to understand business objectives and strategic priorities.
• Conduct stakeholder interviews, workshops, brainstorming sessions, and requirement-gathering meetings to identify business needs.
• Analyze existing business processes, identify gaps, and recommend improvements to enhance operational efficiency and business performance.
• Prepare and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), Business Process Documents, user stories, and use cases.
• Translate business requirements into detailed functional specifications and technical requirements for development teams.
• Perform current-state and future-state analysis, gap analysis, impact analysis, and root cause analysis.
• Develop process flows, workflows, business models, data flow diagrams, and other analytical documentation using appropriate modeling tools.
• Work closely with development, QA, UX/UI, data, and architecture teams to ensure solutions align with business requirements.
• Define acceptance criteria and collaborate with QA teams to develop test scenarios, test cases, and validation plans.
• Support User Acceptance Testing (UAT), coordinate business testing, document defects, and ensure issues are resolved before production deployment.
• Manage requirement traceability, scope changes, dependencies, risks, and stakeholder expectations throughout the project lifecycle.
• Facilitate Agile ceremonies, including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives, as required.
• Prioritize business requirements in collaboration with product owners and stakeholders, balancing business value, feasibility, cost, and timelines.
• Prepare executive presentations, business reports, dashboards, and project updates to communicate findings and recommendations.
• Identify opportunities for process automation, digital transformation, system integration, and operational optimization.
• Ensure compliance with organizational policies, industry standards, data governance requirements, and applicable regulatory guidelines.
• Mentor junior business analysts, establish best practices, and contribute to continuous improvement across business analysis activities.

Required Technical Skills

• Business Analysis: Requirements elicitation, requirement prioritization, gap analysis, impact analysis, root cause analysis, and process improvement.
• Documentation: BRD, FRD, SRS, user stories, use cases, functional specifications, business process documents, and requirement traceability matrices.
• Process Modeling: BPMN, UML, process mapping, workflow diagrams, and current-state/future-state modeling.
• Project Methodologies: Agile, Scrum, Waterfall, and hybrid delivery methodologies.
• Project Management Tools: Jira, Confluence, Azure DevOps, Microsoft Project, or equivalent tools.
• Data Analysis and Reporting: Advanced Excel, SQL, data validation, data analysis, and reporting.
• Visualization Tools: Microsoft Visio, Lucidchart, Draw.io, or equivalent process modeling tools.
• Testing: UAT planning, test scenario development, defect tracking, acceptance criteria, and business validation.
• Stakeholder Management: Workshop facilitation, conflict resolution, expectation management, and executive communication.
• Software Development Lifecycle: Strong understanding of SDLC, application development, system integration, and release management.

Required Qualifications and Experience

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.
• 11+ years of experience in business analysis, requirements management, and enterprise project delivery.
• Proven experience working with cross-functional teams across business, technology, operations, and quality assurance.
• Demonstrated ability to manage complex requirements across multiple projects or business functions.
• Strong experience preparing business and functional documentation and facilitating stakeholder discussions.
• Experience working in Agile environments and managing product backlogs, user stories, and acceptance criteria.
• Strong analytical, critical-thinking, decision-making, and problem-solving capabilities.
• Excellent verbal and written communication skills, including the ability to communicate complex business concepts to technical and non-technical audiences.
• Ability to work independently, manage competing priorities, and deliver results within agreed timelines.
• Experience mentoring junior analysts and supporting organizational business analysis standards.

Preferred Qualifications

• CBAP, CCBA, PMI-PBA, or other relevant business analysis certifications.
• Experience with enterprise platforms such as SAP, Salesforce, ServiceNow, Microsoft Dynamics, or other business applications.
• Exposure to cloud-based solutions, APIs, system integrations, data migration, and reporting platforms.
• Experience with business intelligence tools such as Power BI or Tableau.
• Familiarity with process automation, digital transformation initiatives, and AI-enabled business solutions.
• Experience working with distributed teams, external vendors, and senior-level business stakeholders.