Job Summary
We are seeking a strong AWS Engineer / Developer with hands-on Genesys experience to support an ongoing contact-center-related project. The role is predominantly focused on AWS engineering/development (approximately 75%), complemented by Genesys expertise (approximately 25%).
Required Skillsets
- Strong AWS development experience (approximately 75% of the role).
- Hands-on experience with Genesys, preferably Genesys Cloud CX.
- AWS Lambda, API Gateway, S3, CloudWatch, IAM, DynamoDB, SQS/SNS, or EventBridge.
- Experience with Python, Java, JavaScript, or Node.js.
- Strong knowledge of REST APIs, JSON, serverless architecture, and application integrations.
- Experience troubleshooting and supporting production applications.
Preferred Skillsets
- Genesys Cloud CX APIs, SDKs, and contact center integrations.
- AWS certification, CI/CD, Git, Terraform, or CloudFormation.
- Amazon Connect or other contact center technologies.