- Requires 15+ years of hands-on experience in Avaya systems installation, configuration, administration, and enterprise telecom support.
- Must have experience with Avaya Communication Manager 7.1.3, Session Manager 7.1.3, System Manager 7.1.3, CMS R18, and Workforce Optimization 15.2.
- Strong experience with Avaya G650/G450/G430 equipment, Spira SBCs, SIP, H.323, and voice communication protocols.
- Expertise in Tier III troubleshooting, trunking, routing, switching, firewalls, WAN technologies, QoS, and telecom circuit management.
- Excellent vendor/customer communication, technical documentation, and junior staff training skills; BroadSoft and Python scripting are preferred.
IR35 Status:
Not specified