Senior Atlassian Consultant

Senior Atlassian Consultant

Posted 1 week ago by 1756973064

Negotiable
Outside
Remote
USA

Summary: The role of an Atlassian Consultant involves implementing customized solutions for clients by translating their requirements into functional configurations within Atlassian tools. The consultant is responsible for configuring, testing, and automating these tools to ensure client success while managing multiple engagements. This position requires a strong understanding of the Atlassian ecosystem and effective communication skills to cater to both technical and non-technical audiences. The consultant must maintain certifications and deliver high-quality solutions that enhance client satisfaction and project success.

Key Responsibilities:

  • Understand the client's problem and objectives, translating them into practical configurations within Atlassian tools.
  • Configure, customize, and automate Atlassian tools using best practices to meet client requirements.
  • Provide implementation-focused recommendations and communicate trade-offs clearly.
  • Manage multiple engagements, balancing timelines, client priorities, and internal expectations.
  • Deliver high-quality solutions that support client satisfaction, retention, and project success.
  • Accurately plan and track time and work against project scopes.
  • Support client communications and partner with Engagement Leads for transparency through documentation.
  • Maintain at least two Atlassian certifications and earn accreditations as assigned.

Key Skills:

  • Professionalism and alignment with ProArch values.
  • Strong time and priority management skills.
  • Experience working in Agile environments.
  • Effective communication skills for technical and non-technical audiences.
  • Deep understanding of the Atlassian ecosystem.
  • 3+ years of hands-on experience with Atlassian core products (JSW, JSM, Confluence).
  • Proven experience executing complex tool implementations, including requirements gathering, process discovery, configuration, testing, and client training.
  • Occasional travel or weekend work as needed.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Title: Atlassian Consultant

Location: Remote

Domain: Healthcare

Overview:

As a Atlassian Consultant, your role is to implement tailored solutions directly, translating client requirements into real, working configurations within Atlassian tools. You'll be on the front lines-configuring, testing, automating, and iterating to ensure client success.

Consultant Responsibilities

As a Atlassian Consultant, you are the hands-on executor of the solution. Your responsibilities include: Understand the client's problem and objectives, and translate those into practical, actionable configurations within Atlassian tools. Configure, customize, and automate Atlassian tools using Atlassian best practices to meet client requirements. Provide implementation-focused recommendations and communicate trade-offs clearly and concisely. Manage multiple engagements, balancing timelines, client priorities, and internal expectations. Be accountable for delivering high-quality solutions that support client satisfaction, retention, and project success. Accurately plan and track your time and work against project scopes. Support client communications and partner with Engagement Leads to ensure transparency through documentation like engagement plans and status reports.

Maintain at least two Atlassian certifications, and earn accreditations as assigned.

Required Skills

To operate effectively as a Atlassian Consultant, you should already bring: Professionalism and alignment with ProArch values Strong time and priority management skills Experience working in Agile environments Effective communication skills for technical and non-technical audiences Deep understanding of the Atlassian ecosystem 3+ years of hands-on experience with Atlassian core products (JSW, JSM, Confluence) Proven experience executing complex tool implementations, including: Requirements gathering and documentation Process discovery and mapping Configuration and testing Client training and handoff Occasional travel or weekend work as needed Atlassian Architect.