Senior Atlassian Consultant

Job Description

We are seeking an experienced Atlassian Product & Platform Lead to lead the design, configuration, migration, and transition of the strategic tooling platform. This hands-on role is crucial in defining and delivering the future-state Jira and Confluence ecosystem, facilitating new working methodologies across Delivery, Change, and Business teams. The successful candidate will bridge the gap between business and technical stakeholders, ensuring seamless governance, process design, platform configuration, migration planning, and operational readiness.

Responsibilities

• Define and maintain the vision, roadmap, and backlog for the Atlassian platform.
• Translate business and operational requirements into scalable tooling solutions.
• Prioritise demand and configuration changes to maximise business value.
• Act as the primary point of accountability for platform capabilities and user experience.
• Ensure tooling supports the WoW Operating Model, governance framework, and delivery processes.
• Lead the design and configuration of Jira, Confluence, and associated integrations.
• Establish platform standards, templates, workflows, permissions, and governance guardrails.
• Collaborate with Architecture, Security, and Engineering teams to ensure compliance with enterprise standards.
• Drive decisions on platform architecture, data models, and reporting structures.
• Define the migration strategy and execution approach for the transition from Azure DevOps (ADO) to Jira.
• Develop migration waves and cut-over plans to minimise business disruption.
• Lead data cleansing, mapping, migration testing, and validation activities.
• Manage migration risks, dependencies, and stakeholder communications.
• Coordinate internal and external delivery partners supporting migration activities.
• Support stakeholder engagement, communications, and adoption planning.
• Champion best practice use of Atlassian tools across Delivery and Business teams.
• Monitor adoption metrics and drive continuous improvement initiatives.

Essential Skills

• experience operating as a Product Owner, Platform Lead, or Tooling Lead within large-scale transformation programmes.
• Deep expertise in Jira and Confluence administration and configuration.
• Proven experience leading enterprise tooling implementations and migrations.
• experience defining and executing Azure DevOps to Jira migration strategies.
• Strong knowledge of Agile, SAFe, product delivery, and portfolio management practices.
• experience establishing governance, controls, and operating models for enterprise platforms.
• Excellent stakeholder management skills with experience engaging Senior leaders and delivery teams.
• Demonstrable experience transitioning platforms into operational support environments.

Additional Skills & Qualifications

• Atlassian Certified Professional qualifications.
• experience within Financial Services or other regulated environments.
• Knowledge of Strategic Portfolio Management (SPM) and integrating Atlassian products with Microsoft ecosystem tools.
• Exposure to change management and organisational adoption frameworks.

Model: Remote working