Senior Atlassian admin Specialist - Remote Role

Senior Atlassian admin Specialist - Remote Role

Posted 4 days ago by 1750752979

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Negotiable
Outside
Remote
USA
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Agile Methodology Application Programming Interface (API) Atlassian Confluence Atlassian OpsGenie Automation Change Management Cloud Computing Cloud Technology Continuous Integration and Continuous Delivery Data Centers DevOps Github Groovy (Programming Language) Information Technology Infrastructure Library IT Service Management Jenkins JIRA Management Performance Tuning RESTful API Scripting Scrum (Software Development) ServiceNow Slack (Software) Stakeholder Engagement Stakeholder Management Workflows

Summary: We are looking for a Senior Atlassian Specialist to oversee the configuration and optimization of Atlassian tools such as Jira and Confluence. The role requires extensive experience in enterprise tool administration and process automation, with a focus on Agile and ITSM workflows. The ideal candidate will also be responsible for integrating these tools with other DevOps applications and providing user support and training.

Key Responsibilities:

  • Administer and manage Atlassian product suite: Jira Software, Jira Service Management, Confluence, Bitbucket, etc.
  • Design, configure, and optimize Jira workflows, schemes, permissions, and custom fields for multiple teams and business units.
  • Lead Atlassian upgrades, performance tuning, user management, and license optimization.
  • Implement best practices around Agile, Scrum, Kanban, SAFe, and ITIL frameworks within Jira and Confluence.
  • Create dashboards, advanced filters, and reports for stakeholders, leadership, and development teams.
  • Integrate Atlassian tools with CI/CD pipelines and third-party applications like Slack, GitHub, Jenkins, ServiceNow, Opsgenie, etc.
  • Develop and maintain automation rules using Jira Automation, Scriptrunner, or other add-ons.
  • Work closely with Product, DevOps, QA, and IT teams to gather requirements and deliver scalable Atlassian solutions.
  • Provide user training, documentation, and tier-3 support for Atlassian-related issues.

Key Skills:

  • 6+ years of experience managing and administering Atlassian products in a large enterprise environment.
  • Expertise in configuring Jira and Confluence, including custom workflows, issue types, schemes, permissions, and post functions.
  • Strong scripting experience using Groovy (ScriptRunner), Jira REST API, or Automation for Jira.
  • Experience integrating Atlassian tools with DevOps pipelines and tools like Jenkins, Bitbucket, or GitHub.
  • Familiarity with Atlassian Cloud and Data Center deployment models.
  • Solid understanding of Agile/Scrum/ITSM practices and how to implement them in Jira.
  • Excellent communication, documentation, and stakeholder engagement skills.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Senior Atlassian Specialist

Location: [Remote Role]

Job Summary:

We are seeking an experienced and highly skilled Senior Atlassian Specialist to lead the configuration, customization, and optimization of Atlassian tools, including Jira, Confluence, Bitbucket, and Jira Service Management. The ideal candidate will have a strong background in enterprise tool administration, process automation, integration with other DevOps tools, and governance around Agile/ITSM workflows.

Key Responsibilities:

  • Administer and manage Atlassian product suite: Jira Software, Jira Service Management, Confluence, Bitbucket, etc.
  • Design, configure, and optimize Jira workflows, schemes, permissions, and custom fields for multiple teams and business units.
  • Lead Atlassian upgrades, performance tuning, user management, and license optimization.
  • Implement best practices around Agile, Scrum, Kanban, SAFe, and ITIL frameworks within Jira and Confluence.
  • Create dashboards, advanced filters, and reports for stakeholders, leadership, and development teams.
  • Integrate Atlassian tools with CI/CD pipelines and third-party applications like Slack, GitHub, Jenkins, ServiceNow, Opsgenie, etc.
  • Develop and maintain automation rules using Jira Automation, Scriptrunner, or other add-ons.
  • Work closely with Product, DevOps, QA, and IT teams to gather requirements and deliver scalable Atlassian solutions.
  • Provide user training, documentation, and tier-3 support for Atlassian-related issues.

Required Skills and Experience:

  • 6+ years of experience managing and administering Atlassian products in a large enterprise environment.
  • Expertise in configuring Jira and Confluence, including custom workflows, issue types, schemes, permissions, and post functions.
  • Strong scripting experience using Groovy (ScriptRunner), Jira REST API, or Automation for Jira.
  • Experience integrating Atlassian tools with DevOps pipelines and tools like Jenkins, Bitbucket, or GitHub.
  • Familiarity with Atlassian Cloud and Data Center deployment models.
  • Solid understanding of Agile/Scrum/ITSM practices and how to implement them in Jira.
  • Excellent communication, documentation, and stakeholder engagement skills.

Preferred Qualifications:

  • Atlassian certifications (e.g., ACP-100, ACP-120, ACP-400)
  • Experience with Insight Asset Management, Opsgenie, or Jira Align
  • Exposure to change management, compliance, or enterprise tool governance
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