Senior Apple Consultant (Jamf 400)
Posted 4 days ago by NP Group
Negotiable
Undetermined
Remote
England, United Kingdom
Summary: The Senior Apple Consultant (Jamf 400) role involves leading the implementation and optimization of Jamf Pro environments for enterprise deployments. The consultant will manage Apple services integration, develop automation workflows, and provide expert-level support for Apple devices. Additionally, the position requires creating documentation and training materials for internal staff. The role is remote and requires a Jamf 400 certification.
Key Responsibilities:
- Lead the implementation and optimisation of the Jamf Pro environment for enterprise deployments.
- Perform configuration and administration of Jamf Pro, including system development, integration, image creation/deployment, and device policies.
- Manage and integrate Apple services such as Apple Business Manager (ABM), Apple School Manager (ASM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) with Jamf Pro MDM management.
- Develop, implement, and maintain advanced automation workflows and scripts.
- Programmatically create and modify property list (.plist) files and work with JSON syntax.
- Ensure devices adhere to high security standards and conduct vulnerability assessments.
- Package, deploy, and update macOS, iOS, and third-party applications.
- Manage and maintain enterprise macOS images, service packs, and updates.
- Provide expert-level support for complex Apple device and Jamf Pro-related issues.
- Collaborate with cross-functional IT teams and external vendors to resolve technical challenges.
- Create, maintain, and review comprehensive technical documentation.
- Develop and deliver training materials for internal staff and downstream support teams.
- Contribute to the IT knowledge base to foster self-service and efficient problem resolution.
Key Skills:
- Jamf 400 Certification (Jamf Certified Expert - Jamf Pro) is mandatory.
- Proven experience managing small/medium scale Apple device deployments (e.g., 500+ devices).
- Knowledge of macOS, iOS, iPadOS, and tvOS operating systems.
- Experience with API integrations (RESTful APIs) for Jamf Pro and other systems.
- Proficiency in working with property list (.plist) files, JSON, and SQLite databases.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Good written and verbal communication skills.
- Strong organizational skills and attention to detail.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Contract: Senior Apple Consultant (Jamf 400)
Start: ASAP
Duration: 6 months
Rate: Negotiable
Location: Remote
Reference: 19400
** Must have Jamf 400 certification**
Key Responsibilities:
- Jamf Pro Administration: Lead the implementation, and optimisation of the Jamf Pro environment for enterprise deployments.
- Perform configuration and administration of Jamf Pro, including system development, integration, image creation/deployment, and device policies.
- Manage and integrate Apple services such as Apple Business Manager (ABM), Apple School Manager (ASM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) with Jamf Pro MDM management with configuration profiles to ensure consistent user experience and adhere to industry-led security protocols and standards.
- Automation & Scripting: Develop, implement, and maintain advanced automation workflows and scripts Programmatically create and modify property list (.plist) files and work with JSON syntax to augment Jamf Pro data management workflows.
- Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks.
- Software Deployment & Patch Management: Packaging, deployment, and updating of macOS, iOS, and third-party applications.
- Manage and maintain enterprise macOS images, service packs, and updates, including quality control, testing, and verification.
- Develop and implement efficient patch management strategies for operating systems and applications.
- Troubleshooting & Support Provide expert-level support for complex Apple device and Jamf Pro-related issues, troubleshooting hardware, software, and connectivity problems.
- Diagnose and resolve advanced issues related to device management, deployment, authentication (Active Directory integration), and network services.
- Collaborate with cross-functional IT teams and external vendors to resolve advanced technical challenges and implement security fixes.
- Documentation & Training: Create, maintain, and review comprehensive technical documentation, including configurations, procedures, standards, and disaster recovery plans.
- Develop and deliver training materials for internal staff and downstream support teams on new processes, Jamf Pro functionalities, and Apple device best practices.
- Contribute to the IT knowledge base to foster self-service and efficient problem resolution.
Essential Qualifications: Jamf 400 Certification (Jamf Certified Expert - Jamf Pro) is mandatory. Proven experience managing smalll / medium scale Apple device deployments (e.g., 500+ devices) Knowledge of macOS, iOS, iPadOS, and tvOS operating systems. Experience with API integrations (RESTful APIs) for Jamf Pro and other systems. Proficiency in working with property list (.plist) files, JSON, and SQLite databases. Excellent problem-solving, analytical, and troubleshooting skills. Good written and verbal communication skills, with the ability to convey complex technical information to both technical and non-technical audiences. Strong organizational skills, attention to detail, and ability to manage multiple tasks and projects concurrently. Networking People (UK) is acting as an Employment Business in relation to this vacancy.