Senior Account Manager - Health/Pharma Agency

Senior Account Manager - Health/Pharma Agency

Posted Today by Pink Giraffe

£45,000 Per year
Undetermined
Remote
England, United Kingdom

Summary: The Senior Account Manager role at a health and pharma agency is a fully remote position requiring one day of travel per month to the South West of England. The successful candidate will lead client accounts, ensuring high-quality creative delivery while fostering strong client relationships and driving account profitability. This hands-on role demands expertise in health, pharma, and medical marketing, with a focus on operational excellence and strategic growth. The position is initially a 12-month contract with potential for permanence.

Key Responsibilities:

  • Operationally head up client account(s) in the health and pharma sectors, directing and developing them for growth.
  • Lead agency teams to deliver projects on time, on budget, and to high standards.
  • Build strong client relationships based on trust and mutual respect.
  • Manage projects effectively, ensuring clear timelines, budgets, and resource allocation.
  • Provide accurate briefs with clear deliverables for the cross-agency team.
  • Seek opportunities to add value to client business and deepen agency relationships.
  • Identify cross-sell and up-sell opportunities aligned with client objectives.
  • Proactively manage project pipeline and provide accurate financial forecasts.
  • Oversee commercial aspects of accounts, ensuring team utilization and profitability targets are met.
  • Contribute positively to the agency culture and employee value proposition.

Key Skills:

  • Strong background in health, pharma, and medical marketing.
  • Experience with ABPI Code and Veeva.
  • Excellent project management skills.
  • Ability to build and maintain strong client relationships.
  • Strong financial acumen and commercial awareness.
  • Proven ability to lead and motivate teams.
  • Effective communication and interpersonal skills.
  • Ability to identify growth opportunities within accounts.

Salary (Rate): £45,000.00 yearly

City: undetermined

Country: United Kingdom

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Senior Account Manager - Health/Pharma Agency This is a fully-remote role with 1 day of travel per month to the South West, England We are currently looking for a well-established Senior Account Manager, with a strong background in health, pharma and medical marketing agencies to lead a client account, or set of accounts, focusing on helping develop the accounts further, keeping them highly profitable and growing. This is a hands-on role, where you will take responsibility for the delivery of high-quality creative work that meets client’s needs and addresses their business problems.

Accountabilities:

  • Operationally head up your client account(s), in the health and pharma sectors, directing and developing them in a way that grows both their creative and financial worth to the agency.
  • Lead your direct and wider agency team to deliver projects on time, on budget and to the highest of standards.
  • Build strong relationships with your clients so that you are working with trust and mutual respect and building true advocacy.
  • Manage your projects within the agency effectively, ensuring there are clear timelines, budgets and the correct amount of resource booked in.
  • Provide accurate briefs with clear deliverables for the cross agency team, ensuring they have client approval and reflect the agreed scope of work/budget.
  • Actively seek opportunities to add value to the client business and widen/deepen the agency relationship.
  • Spot cross-sell and up-sell opportunities that are aligned with client objectives.
  • Proactively manage the project pipeline for your client account(s) and provide accurate in-month financial forecasts on time.
  • Take responsibility for the commercial aspects of your account(s) including working with the Operations Director to ensure team utilisation, recovery, profitability and growth targets are all met.
  • Positively contribute to the culture of the health marketing agency and help grow their employee value proposition.

Experience with ABPI Code and Veeva.

Please note that: Occasional travel is required. This is a remote role, but you MUST be UK based (we will not accept applicants from overseas) Ideally you will be based or willing to commute to South West of England. Client requirements and their locations mean working hours vary week to week. This is an initial 12-month contract but we do foresee this becoming a permanent role.