Scrum Master/ Associate Product Manager

Role Overview

As a Scrum Master dedicated to optimizing our project management and documentation processes. Your primary focus will be on maintaining and enhancing our JIRA and Confluence platforms, ensuring they are up-to-date, well-organized, and aligned with the team s agile workflows.

In this role, you will facilitate seamless collaboration within the team, translating project needs into clear, automated tracking and documentation pipelines. Your efforts will support the team s mission to develop scalable, reliable AI systems by providing a solid foundation of organized, accessible information and project transparency.

Your work will enable the team to focus on building cutting-edge AI solutions that drive innovation across Johnson & Johnson, while ensuring our project management tools reflect the latest progress, requirements, and insights in real-time.

Key Responsibilities

Maintain and Optimize JIRA & Confluence: Ensure the platforms are up-to-date, well organized, and aligned with team workflows, standards, and best practices for agile project management and documentation.

Support Workflow Automation: Identify opportunities to automate and streamline project tracking, reporting, and documentation processes to improve team efficiency.

Coordinate with Stakeholders: Act as a liaison between the AI platform team and other internal stakeholders to gather requirements and translate them into actionable JIRA tickets and Confluence pages.

Ensure Data Quality & Consistency: Regularly review and audit JIRA and Confluence content to maintain accuracy, completeness, and compliance with organizational standards.

Track Progress & Metrics: Monitor project progress, team velocity, and other key metrics to provide insights and support data-driven decision-making.

Promote Best Practices: Advocate for best practices in documentation, and project management to enhance team productivity and transparency

Training & Support: Provide onboarding, training, and ongoing support to team members on effective use of JIRA and Confluence.

Continuous Improvement: Stay informed about new features and best practices for JIRA and Confluence, recommending improvements to optimize team workflows.

Required Qualifications:

• Experience with Agile/Scrum Methodologies: Proven track record of facilitating Scrum ceremonies, managing backlogs, and supporting agile teams.
• Proficiency in JIRA and Confluence: Hands-on experience in maintaining, customizing, and optimizing these platforms for project management and documentation.
• Strong Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and ensure data accuracy and consistency.
• Excellent Communication Skills: Capable of liaising effectively with technical teams and stakeholders to gather requirements and provide updates.
• Problem-Solving Mindset: Ability to identify workflow bottlenecks and implement solutions to improve team productivity.
• Team Collaboration: Experience working closely with cross-functional teams, especially in a fast-paced, innovative environment
• Back Knowledge of AI/Generative AI Concepts: Understanding of AI development processes to better support the team s workflows and documentation needs.

Preferred Qualifications (Nice-to-Haves):

Experience in Tech or R&D Environments: Prior work within software development, AI, or R&D teams.

Project Management Certification: Certifications such as Certified ScrumMaster (CSM), SAFe, or PMP are a plus.

Knowledge of Automation Tools: Familiarity with automation scripts or tools that enhance JIRA and Confluence workflows.

Experience with Confluence Templates & Plugins: Ability to customize documentation templates and leverage plugins for enhanced functionality.

Strong Analytical Skills: Ability to interpret project metrics and provide actionable insights.

Interest in AI and Technology Innovation: Passion for emerging technologies and how they can improve project workflows and team collaboration..