JOB SUMMARY
We are seeking experienced SAP Service Management Consultants with strong expertise in the SAP Service Management Suite and Public Cloud environments.
The ideal candidates will have strong hands-on configuration experience, the ability to configure enterprise structures and site-specific requirements, and a strong consulting background. Candidates should be capable of working independently with business and technical stakeholders to design, configure, and support SAP Service Management solutions in public cloud environments.
PRIMARY SKILLS
- SAP Service Management
- SAP Service Management Suite
- SAP Suite Specialization
- SAP Public Cloud
- SAP Configuration
- Enterprise Structure Configuration
- Site-Level Configuration
- SAP Consulting
- Solution Design
- Public Cloud Architecture
SECONDARY SKILLS
- SAP Cloud Solutions
- Business Process Configuration
- Enterprise Application Architecture
- Requirements Analysis
- Technical Consulting
- Business Stakeholder Management
- Solution Architecture
- Cloud-Based SAP Implementations
- System Integration
- Production Support
- Documentation
KEY RESPONSIBILITIES
- Perform configuration of the enterprise structure and required manual configuration for individual sites.
- Design, configure, and support SAP Service Management solutions.
- Provide hands-on expertise in the SAP Service Management Suite.
- Configure SAP Service Management functionality according to business and operational requirements.
- Work with stakeholders to understand requirements and translate them into SAP solutions.
- Support SAP Service Management implementations within Public Cloud environments.
- Perform solution analysis, configuration, testing, and implementation activities.
- Provide expert consulting guidance on SAP Service Management processes and configurations.
- Collaborate with business, functional, technical, and architecture teams.
- Identify configuration gaps and recommend appropriate solutions.
- Support issue resolution, troubleshooting, and continuous improvement.
- Prepare technical and functional documentation for configured solutions.
- Work independently in a remote consulting environment.
REQUIRED QUALIFICATIONS
- Strong hands-on experience with SAP Service Management.
- SAP Service Management Suite specialization is mandatory.
- Strong experience with SAP Public Cloud.
- Hands-on experience configuring enterprise structures and site-specific requirements.
- Strong consulting and solution-design capabilities.
- Ability to independently perform SAP configuration activities.
- Strong understanding of enterprise SAP environments.
- Excellent analytical, communication, and stakeholder-management skills.
- Ability to work effectively in a fully remote environment.
IDEAL CANDIDATE PROFILES
SENIOR SAP SERVICE MANAGEMENT CONSULTANT
Strong SAP Service Management experience
SAP Service Management Suite specialization
Public Cloud experience
Strong hands-on configuration experience
Strong consulting and stakeholder-management skills.
EXPERT SAP SERVICE MANAGEMENT CONSULTANT
Advanced SAP Service Management expertise
Extensive SAP Service Management Suite specialization
Strong Public Cloud experience
Expert-level configuration and solution-design capabilities
Strong consulting and architecture experience.