SAP S/4HANA Enterprise Applications Architect OTC/C2C

Job Summary

The SAP S/4HANA OTC / C2C Solution Architect will lead the design, governance, and delivery of scalable, integrated customer-to-cash solutions. This role combines deep hands-on expertise in OTC, pricing, distribution, ATP/aATP, PP and WM/EWM integration with overall solution architecture accountability.

• Lead end-to-end OTC/C2C architecture including order capture, pricing, ATP/aATP, delivery, billing, and tight integration with Production Planning (PP), Warehouse Management (WM/EWM), and Finance (FI)Define and govern Business Partner and Material Master design.
• Lead end-to-end OTC/C2C architecture in SAP S/4HANA, including order capture, pricing, ATP/aATP, delivery execution, billing, invoicing, and FI integration
• Design and govern complex pricing and commercial models, including customer-specific pricing, contracts, rebates, discounts, and volume-based programs
• Architect ATP/aATP solutions aligned with manufacturing and distribution strategies (make-to-stock, make-to-order, and hybrid), integrating Sales & Distribution (SD), Production Planning (PP), and Warehouse Management (WM/EWM)
• Define and govern C2C-relevant master data architecture, including:
• Business Partner (Customer Master) structures, roles, hierarchies, and relationships
• Sales area data, partner determination, credit management, and billing relevance
• Material Master views impacting pricing, ATP, production, and warehouse execution
• Ensure master data design enables accurate pricing, reliable ATP commitments, and efficient fulfillment without downstream workarounds
• Architect and oversee integrations between SAP S/4HANA and customer-facing applications (CRM, portals, eCommerce, CPQ), warehouse and fulfillment platforms (SAP WM/EWM, 3PLs), finance and invoicing systems
• Act as the overall Solution Architect, ensuring cross-functional alignment across SD, MM, PP, FI, WM/EWM, analytics platforms, and SAP BTP
• Lead solution governance, review functional and technical designs, manage cross-stream dependencies, and guide delivery teams
• Partner with business and analytics teams to define analytics and AI-enabled capabilities, including Customer 360, cross-sell and upsell insights, and performance analytics across three business divisions
• Ensure transactional and master data foundations support advanced analytics and future AI use cases

• 15+ years of SAP experience with deep S/4HANA OTC expertise, including a minimum of two full-cycle S/4HANA implementations
• Strong hands-on experience in:
• Pricing configuration and enhancements
• ATP/aATP design integrated with PP and WM/EWM
• Business Partner (Customer) and Material Master design supporting C2C processes
• Proven experience supporting manufacturing-driven and distribution-heavy fulfillment models
• Experience integrating SAP with customer-facing platforms and warehouse execution systems
• Demonstrated experience acting as a Solution Architect or Lead Architect on complex SAP programs
• Bachelor’s degree in information systems, Computer Science, Engineering, or a related field