Job Description
We are seeking an experienced SAP IS-U FICA Consultant with 12+ years of expertise in Financial Contract Accounting, billing integration, configuration, and customer financial processes. The ideal candidate will have experience in end-to-end SAP implementations, application maintenance and support (AMS), incident management, and system optimization.
Key Responsibilities & Required Skills
- 12+ years of hands-on SAP IS-U FICA experience, including at least 2 end-to-end implementations and AMS support engagements.
- Strong expertise in FICA configuration and design, including main/sub transactions, payment hierarchy, and clearing rules.
- Experience with dunning, security deposits, installment plans, tax setup, returns, refunds, write-offs, open item management, and cash desk.
- Hands-on experience with BRF+.
- Knowledge of batch job scheduling, EMMA monitoring, and clarification cases.
- Integration experience with SAP CRM, FI, Device Management, SD Billing, and Print Workbench.
- Experience with payment plans (Budget Billing, AMB), reconciliation key transfer, and direct debit setup.
- ABAP debugging experience is preferred.
- Ability to analyze and resolve incidents across billing and FICA modules, identify root causes, and implement permanent fixes.
- Experience monitoring and optimizing background jobs and interface queues.
- Ability to manage service requests, change tickets, and enhancement deployments.
- Skilled in preparing functional specifications and business design documents.
- Experience working in offshore-onsite delivery models and shift-based AMS support.
- Excellent communication, problem-solving, and customer-facing skills.