SAP Infrastructure & Cloud Integration Architect

What This Person Is Actually Doing

The SAP team and Deloitte are building SAP.

This person is asking: How does SAP become part of our enterprise operations model?

They're not configuring SAP.

They're not building integrations.

They're not developing in SAP.

They're not administering SAP.

Instead, they are making sure SAP works within the larger ecosystem.

Their Core Responsibilities: Monitoring & Observability

Monitoring & Observability

• How do we get:
• SAP logs
• SAP metrics
• SAP alerts
• SAP events
• into:
• Elastic
• Splunk
• Datadog
• Questions they answer:
• Is SAP down?
• Is BTP down?
• Is MuleSoft down?
• Is AWS networking causing the issue?
• Is an integration failing?

Disaster Recovery

SAP RISE hosts SAP.

But the company still owns the surrounding ecosystem.

Questions include:

• How does SAP fit into enterprise DR?
• What if AWS connectivity fails?
• What if MuleSoft fails?
• What recovery processes exist?
• How are dependencies documented?

ServiceNow / ITSM / ITOM

• Incident Management
• Problem Management
• Change Management
• CMDB
• Event Management
• Operational workflows

They are translating between two groups.

Group 1

SAP Team

Language:

Group 1: SAP Team

Language:

• S/4HANA
• BTP
• RISE
• SAP transports
• SAP monitoring
• SAP dependencies

Group 2

Enterprise Infrastructure Teams

Language:

Group 2: Enterprise Infrastructure Teams

Language:

• AWS
• Linux
• Windows
• VMware
• Elastic
• ServiceNow
• Networking
• Security

This person sits in the middle.: SAP Terms:

SAP Terms:

• SAP RISE
• SAP S/4HANA
• SAP BTP
• SAP Technical Architecture
• SAP Infrastructure

Operations Terms:

• ServiceNow
• ITIL
• Observability
• Splunk
• Elastic
• Datadog
• Disaster Recovery
• Operational Readiness