Job Description
We are seeking an experienced SAP FICO + OpenText Vendor Invoice Management (VIM) Consultant with strong SAP Retail domain expertise to support finance operations, vendor invoice processing, production incidents, and ongoing system enhancements.
The ideal candidate must have hands-on SAP FICO and OpenText VIM experience, strong troubleshooting skills, and proven experience working in SAP AMS production support environments.
Mandatory Requirements
- 10+ years of overall SAP experience.
- 5+ years of hands-on SAP Retail experience (Mandatory).
- 5+ years of SAP FICO functional experience.
- 3+ years of hands-on OpenText VIM experience.
- Experience working on at least 2 SAP AMS contracts (Mandatory).
- Strong experience in P1, P2, and P3 incident resolution, SLA management, and root cause analysis.
- Expertise in Accounts Payable, vendor invoice processing, and financial postings.
- Experience troubleshooting VIM workflows, invoice exceptions, approval routing, and posting errors.
Key Responsibilities
SAP FICO Support
OpenText VIM Support
AMS Production Support
SAP FICO Support
- Provide functional support for SAP FI/CO, including GL, AP, AR, Asset Accounting, and Cost Center Accounting.
- Troubleshoot financial postings, payment processing, vendor accounting, and reconciliation issues.
- Support month-end and year-end closing activities.
- Perform root cause analysis, configuration changes, functional enhancements, and testing.
OpenText VIM Support
- Support OpenText VIM integrated with SAP ECC/S/4HANA environments.
- Troubleshoot invoice capture, validation, indexing, approval workflows, and posting failures.
- Resolve blocked, parked, rejected, and unposted invoices.
- Support PO and non-PO invoice processing, three-way matching, and exception handling.
- Investigate workflow failures, stuck invoices, and invoice processing backlogs.
AMS Production Support
- Handle P1/P2/P3 production incidents and service requests within defined SLAs.
- Perform incident analysis, troubleshooting, root cause analysis, and change management.
- Work with SAP MM, ABAP, Basis, and integration teams to resolve issues.
- Support functional testing, UAT, release management, and production deployments.
- Maintain issue-resolution documentation and knowledge articles.
Preferred Skills
- SAP S/4HANA Finance and OpenText VIM integration.
- Experience supporting large-scale SAP Retail environments.
- Strong knowledge of Procure-to-Pay (P2P), purchase orders, goods receipts, and invoice matching.
- Experience with ServiceNow or Jira.
- Excellent communication, stakeholder management, and problem-solving skills.
Qualifications
- Strong SAP functional consulting background.
- Proven experience supporting business-critical finance and Accounts Payable operations.
- Ability to independently manage production issues in a client-facing AMS environment.