SAP Concur Customer Experience Manager (CSM)

Summary: The SAP Concur Customer Experience Manager (CSM) is responsible for enhancing customer satisfaction and engagement through effective management of customer experiences. This role focuses on providing support and solutions to clients using SAP Concur products. The position is fully remote, allowing for flexibility in work arrangements.

Key Responsibilities:

• Manage customer relationships and ensure satisfaction with SAP Concur products.
• Provide solutions and support to clients to enhance their experience.
• Collaborate with internal teams to address customer needs and feedback.
• Monitor customer engagement and identify areas for improvement.

Key Skills:

• Strong communication and interpersonal skills.
• Experience in customer service or customer experience management.
• Knowledge of SAP Concur products and services.
• Problem-solving skills and ability to work collaboratively.

Salary (Rate): £64.00 hourly

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other