SAP Cloud for Customer (C4C) Sales Consultant OR SAP C4C/Sales Cloud Functional Consultant
Posted Today by 1762501581
Negotiable
Outside
Remote
USA
Summary: The role of SAP Cloud for Customer (C4C) Sales Consultant involves working remotely during CST hours, focusing on the Utilities Industry. The consultant will be responsible for validating document flows, pricing conditions, and ensuring data synchronization between C4C and backend systems. Collaboration with the sales team and troubleshooting incidents are key aspects of the position. The role requires a strong understanding of C4C Sales as it pertains to the Utilities sector.
Key Responsibilities:
- Validate document flow, pricing conditions, and replication between C4C and backend ERP/CRM systems.
- Check configuration, assignment rules, and data synchronization for opportunities, accounts, and territories.
- Partner with Sales users to validate reported issues and ensure timely resolution of incidents.
- Review activity logs, approvals, and workflow triggers to troubleshoot issues.
- Analyze current incidents and determine the technical or functional root cause behind issues.
- Verify connectivity and data exchange between C4C, CRM, and ERP systems.
Key Skills:
- Experience with C4C Sales in the Utilities Industry (IS-U).
- Strong understanding of quotation and order processing issues.
- Ability to validate pipeline and territory data.
- Experience in collaborating with sales teams.
- Proficient in incident analysis and root cause identification.
- Knowledge of data flow and integration checks.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Job Title: SAP Cloud for Customer (C4C) Sales Consultant OR SAP C4C/Sales Cloud Functional Consultant
Location: Remote (CST Working Hours)
Duration: 12+ Months
This is a remote role, and the resource will work CST hours.
Must Have: ISU Utilities Experience.
1. Experience with C4C Sales as it relates to the Utilities Industry (IS-U)
2. Quotation & Order Processing Issues Validate document flow, pricing conditions, and replication between C4C and backend ERP/CRM systems to ensure consistency.
3. Pipeline & Territory Data Validation Check configuration, assignment rules, and data synchronization for opportunities, accounts, and territories.
4. Collaboration with Sales Team Partner with Sales users to validate reported issues, replicate scenarios, and ensure timely resolution of incidents
5. Activity & Workflow Monitoring Review activity logs, approvals, and workflow triggers to troubleshoot issues in planning, tracking, or task execution.
6. Incident Analysis & Root Cause Identification Analyze current incidents, review historical patterns, and determine the technical or functional root cause behind issues
7. Data Flow & Integration Checks Verify connectivity and data exchange between C4C, CRM, and ERP systems (middleware logs, iFlows, and web services) to ensure quotations, orders, and opportunities sync correctly