Key Responsibilities
- Lead SAP Basis and platform operations.
- Troubleshoot and resolve complex production issues.
- Coordinate with SAP, AMS teams, and stakeholders for timely issue resolution.
- Improve platform monitoring, incident management, and RCA processes.
- Ensure system stability, performance optimization, and operational best practices.
- Support platform administration and assigned operational controls.
Required Skills
- 10+ years of experience in SAP Basis Administration.
- Strong hands-on experience with SAP S/4HANA and SAP HANA.
- Solid experience with SAP RISE implementations and operations.
- Expertise in production support, troubleshooting, and RCA.
- Strong stakeholder management and coordination skills.
Preferred Skills
- SAP BRIM experience.
- Hands-on experience with SAP Convergent Charging and Convergent Mediation.
- Experience supporting large-scale enterprise SAP environments.