job summary
We are seeking a Service Delivery Lead to join our SAP Maintenance & Operations Center of Excellence (CoE). In this key technical leadership role, you will oversee end-to-end SAP technical managed services and guide key enterprise clients through cloud migration transformations. You will bridge the gap between technical operations and client leadership to deliver stable, high-performing cloud environments.
location: Telecommute
job type: Contract
salary: $40 - 50 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities
- Lead day-to-day technical managed services and SAP Basis administration across enterprise client environments.
- Drive technical cloud migration initiatives moving SAP systems from On-Premises infrastructure to hyperscaler platforms.
- Manage ITSM processes, operational reporting, and service level agreements to ensure high system availability.
- Communicate operational status, risks, and technical solutions directly to internal and external stakeholders.
- Collaborate with technical engineering teams to continuously optimize service delivery and operational frameworks.
qualifications
Bachelor's degree from an accredited institution.
2 to 4+ years of hands-on experience in SAP Basis Administration.
Practical hands-on experience with On-Premises to Hyperscaler cloud migrations.
Solid understanding of Technical Managed Services and ITSM processes.
Strong written, verbal, and presentation skills with proven stakeholder management capabilities.
PREFERRED QUALIFICATIONS
Hyperscaler cloud certifications (AWS, Azure, or Google Cloud Platform).
Demonstrated experience in Career Level 10/11 or equivalent IT consulting roles.
Track record of working self-sufficiently in 100% remote team structures.
skills
Cloud,SAP,SAP Basis Administration,SAP Basis,SAP Maintenance,SAP environments,Coordinate,Relationship building,networking,problem solving,results-driven,administration,landscape management,client-facing communication,consultative approach,Manage client relationships,Client Service,client management skills,presentations,executive presentation,IT Service Management,ITSM,incident management,Infrastructure,landscapes,operational excellence,Managed Services,public cloud,self-organization,Service Delivery,service improvement,stakeholder communications,Strong stakeholder management,SAP migrations,Lead technical,technical service