Job Description – SAP APM / Callidus Consultant: Experience: 10+ Years
Key Responsibilities & Requirements:
- 10+ years of experience in SAP APM / APMe and Callidus platform implementation, configuration, and support.
- Strong knowledge of the US Healthcare industry, including relationships between carriers, agencies, agents, and brokers.
- Design, build, and configure agent and agency commission calculation logic in SAP APM/APMe.
- Experience in producer onboarding, NIPR knowledge management, and commission hold rules.
- Strong understanding of SAP APM data models and commission management processes.
- Configure Jasper Reports, custom reports, and data extracts.
- Experience with commission payment schedules, tiered bonuses, credits, splits, and retroactive payouts.
- Hands-on experience with FileSweep processes and CMS file processing.
- Experience integrating SAP APM with Advanced Workflow and external applications such as Workato.
- Strong proficiency in SQL, PL/SQL, and Groovy scripting for custom calculation logic.
- Knowledge of CMS files, API integrations, enrollment, eligibility, and disenrollment processes.
- Troubleshoot commission payout discrepancies, agent hierarchy errors, and critical system incidents.
- Perform root-cause analysis and implement permanent solutions for production issues.
- Experience in setting up batch entities, integrations, and administration within SAP APM.
- Automate jobs using custom scripts and batch entity processing.
- Mandatory: Strong hands-on experience in CallidSAP APM and the US Healthcare domain.
Must-Have Skills:
- SAP APM / APMe
- Callidus
- US Healthcare
- Agent & Agency Commission Management
- Producer Onboarding / NIPR
- SQL / PL-SQL
- Groovy Scripting
- Jasper Reporting
- FileSweep / CMS Files
- API Integration / Workato
- Batch Entity Processing