Salesforce Tester

Key Responsibilities

• Execute testing for Salesforce workflows, objects, and business processes
• Perform end-to-end validation across Salesforce UI, APIs, and backend systems
• Validate modules such as Leads, Accounts, Contacts, Cases, and Opportunities
• Analyze logs and system behavior to identify and troubleshoot defects
• Collaborate with QA, development, and business teams to resolve issues
• Perform regression testing, UAT, and production validation
• Test integrations between Salesforce and external systems (APIs, middleware, databases)
• Verify data accuracy across Salesforce UI, database, and downstream systems
• Validate business rules, validation rules, workflows, and process automation
• Perform testing of reports, dashboards, and data visibility rules
• Monitor data flow and validate system behavior across integrated systems

Required Skills & Qualifications

• 1-3 years of QA testing experience in Salesforce applications - Jr Level
• 3+ years of QA testing experience in Salesforce applications - Mid Level
• 7+ years of QA testing experience in Salesforce applications - Sr Level
• Strong understanding of Salesforce platform (Sales/Service Cloud concepts)
• Experience with API testing (REST services, Postman)
• Strong SQL skills for data validation
• Experience with Python (automation or scripting)
• Experience with defect tracking tools (Jira)
• Experience with UI automation tools (Playwright, Selenium, or similar)
• Experience testing Salesforce workflows, objects, and integrations
• Healthcare domain knowledge including claims processing, member (eligibility, enrollment, benefits), authorization workflows, and appeals and grievances
• Strong communication and collaboration skills
• Detail-oriented with a strong quality mindset
• Experience working in Agile/Scrum environments
• Ability to work independently in a fast-paced environment
• Good AI Agentic experience in creating Agents(Mid and Sr level)

Good to Have

• Salesforce certifications
• Experience with TOSCA Test Suite
• Experience with Salesforce automation tools or frameworks
• Experience in test automation frameworks (UI/API)