Salesforce Technical Architect With CPQ Remote role sales cloud, service cloud

Salesforce Technical Architect With CPQ Remote role sales cloud, service cloud

Posted 1 day ago by 1761836421

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Negotiable
Outside
Remote
USA
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Apache Apex Application Programming Interface (API) Cloud Computing Cloud Technology Computer Science Device Tracking Software Information Systems JIRA Lightning Web Components Management Salesforce ServiceNow

Summary: The Salesforce Technical Architect role focuses on leveraging extensive experience with the Salesforce platform to design and implement solutions, particularly in sales and service cloud environments. The position requires a strong background in managing support teams and a deep understanding of Salesforce architecture and integrations. The role is remote and classified as outside IR35, indicating a flexible working arrangement and independent contractor status. Candidates should possess relevant Salesforce certifications and a solid grasp of ITIL-based service management practices.

Key Responsibilities:

  • Design and implement Salesforce solutions, particularly in sales and service cloud environments.
  • Manage support or operations teams (L2/L3) effectively.
  • Utilize Salesforce architecture and APIs to enhance system functionality.
  • Develop and integrate applications using Apex, Lightning Web Components (LWC), Flows, and REST/SOAP.
  • Apply ITIL-based service management practices in daily operations.
  • Utilize support tools like Jira, ServiceNow, or Remedy for issue tracking and resolution.
  • Maintain and enhance Salesforce certifications such as Application Architect, System Architect, or CTA.

Key Skills:

  • Bachelor's degree in computer science, Information Systems, or related field.
  • 10+ years of experience with the Salesforce platform, including 2 years in an architect-level role.
  • 3+ years of experience managing support or operations teams (L2/L3).
  • Strong understanding of Salesforce architecture and APIs.
  • Experience in Apex, Lightning Web Components (LWC), Flows, and integrations (REST/SOAP).
  • Deep understanding of ITIL-based service management practices.
  • Experience with support tools like Jira, ServiceNow, or Remedy.
  • Salesforce certifications such as Application Architect, System Architect, or CTA (preferred).

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:
Required Qualifications:
Bachelor s degree in computer science, Information Systems, or related field.
10+ years of experience with Salesforce platform, including at least 2 years in an architect-level role.
3+ years of experience managing support or operations teams (L2/L3).
Strong understanding of Salesforce architecture and APIs.
Experience in Apex, Lightning Web Components (LWC), Flows, and integrations (REST/SOAP).
Deep understanding of ITIL-based service management practices.
Experience with support tools like Jira, ServiceNow, or Remedy.
Salesforce certifications such as Application Architect, System Architect, or CTA (preferred).
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