Salesforce Technical Architect ||| Remote
Posted 2 days ago by 1761663313
Negotiable
Outside
Remote
USA
Summary: We are looking for a Salesforce Technical Architect with extensive experience in Salesforce solution design and architecture, as well as managing L2 support teams. The role involves designing scalable Salesforce solutions, leading technical development efforts, and ensuring application uptime and performance. The ideal candidate will have a strong technical background and a proven track record in Salesforce. This position is remote and requires a high level of expertise in Salesforce technologies.
Key Responsibilities:
- Design scalable Salesforce solutions and lead technical development efforts.
- Manage a team of L2 support engineers to ensure consistent application uptime and performance.
- Oversee issue resolution and support operations for Salesforce applications.
- Collaborate with stakeholders to understand requirements and deliver effective solutions.
- Implement best practices in Salesforce architecture and service management.
Key Skills:
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 12+ years of experience with Salesforce platform, including at least 2 years in an architect-level role.
- 3+ years of experience managing support or operations teams (L2/L3).
- Strong understanding of Salesforce architecture and APIs.
- Hands-on experience with Salesforce CPQ, Apex, Lightning Web Components (LWC), Flows, and integrations (REST/SOAP).
- Deep understanding of ITIL-based service management practices.
- Experience with support tools like Jira, ServiceNow, or Remedy.
- Salesforce certifications such as Application Architect, System Architect, or CTA (preferred).
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
Job Title: Salesforce Technical Architect
Location: Remote
Duration: 6+ Months
Job Summary:
We are seeking a highly experienced Salesforce Technical Architect with a proven track record in Salesforce solution design and architecture and hands-on experience in managing L2 Support Teams. The ideal candidate will be responsible for designing scalable Salesforce solutions, leading technical development efforts, and managing a team of L2 support engineers to ensure consistent application uptime, performance, and issue resolution.
Required Qualifications:
- Bachelor s degree in Computer Science, Information Systems, or related field.
- 12+ years of experience with Salesforce platform, including at least 2 years in an architect-level role.
- 3+ years of experience managing support or operations teams (L2/L3).
- Strong understanding of Salesforce architecture and APIs.
- Hands-on experience with Salesforce CPQ including product configuration, pricing rules, quote templates, and approvals.
- Experience in Apex, Lightning Web Components (LWC), Flows, and integrations (REST/SOAP).
- Deep understanding of ITIL-based service management practices.
- Experience with support tools like Jira, ServiceNow, or Remedy.
- Salesforce certifications such as Application Architect, System Architect, or CTA (preferred).
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