Salesforce Tech Lead

Over 8 years of work experience with 10 years of competencies in Salesforce solution implementation, Requirement Gathering and handling all the facets of Software Development life cycle (SDLC)

Strong domain experience in Banking, Healthcare and Pharma delivering secure and scalable Salesforce solutions.

Proven ability to manage end-to-end project life cycle: requirement gathering, design, development, testing, deployment, user training, and production support.

Skilled in team leadership, onsite-offshore coordination, and client engagement.

Experienced in change management tools Salesforce Change sets, Git, Jenkins, package deployments using Salesforce Workbench tools

Experience Snapshot

Provided the technical solutions and designing and implemented the proposed solutions in salesforce.

Took major responsibility in all the phases Designing, Implementing, Testing, Deploying the built solutions.

Successfully implemented a process to ease the Data loader jobs without impacting the existing system performance.

Implemented Custom solution for Customer service team to have 360 view on the customer activities.

Hands on experience on Salesforce configurations - User Management, Profiles, Roles and roles hierarchy, Permission set and permission set groups, Sharing settings, Automation flows, Email services, Approval rules, Assignment rules, Reports and Dashboards and system monitoring, Data migration and Sandboxes management.

Salesforce customization: Apex Code, Triggers, LWC, Batch and Scheduling apex, REST Integration, Test Classes.

Improved system performance and user adoption through optimized solutions.

Area of Expertise

Salesforce Technologies: Apex, Visualforce, Lightning Components (Aura & LWC), Flows, Triggers, REST/SOAP Integrations, Data Migration.

Cloud Expertise: Sales Cloud, Service Cloud, Field Service Lightning.

Project Management: Agile methodologies, Requirement Analysis, Solution Design.

Tools: Salesforce VS Code, Git, Jenkins, JIRA.

Certifications

Salesforce Platform Administrator

Salesforce platform Developer

Salesforce Sales Cloud Consultant

Salesforce Service Cloud Consultant

Salesforce Field Service Cloud Consultant

Salesforce Data Cloud Consultant

Salesforce Certified Agentforce Specialist