QA Tester Responsibilities
Requirement Analysis: Collaborate with County and vendor staff, and stakeholders to understand business requirements, user stories, and technical specifications, translating them into detailed test cases.
Test Planning and Execution: Design, write, and execute comprehensive test cases for all functionalities, features, and bug fixes related to the platform functionality
Types of Testing: Perform various types of manual testing, including functional, regression, integration, user acceptance testing (UAT), security, and performance testing.
Defect Management: Identify, document, track, and report application defects/bugs using bug tracking system and work closely with vendor QA testers to ensure timely resolution and verification of fixes.
Configuration and Customization Validation: Validate platform configurations (e.g., custom objects, fields, layouts, flows, validation rules, permission sets) and custom Apex code to ensure they function as expected and align with requirements.
Integration Testing: Ensure seamless and accurate data exchange between system platforms(s) using APIs (REST) and tools like Postman if appropriate.
Data Validation: Verify data integrity and accuracy during data migration or routine operations using tools like Data Loader and database queries (SOQL/SQL).
Collaboration and Communication: Provide testing status updates and reports and support County users during Integration Testing and UAT.
Key Skills and Qualifications
Technical Proficiency: Strong understanding of various enterprise, SaaS, or complex business system implementations and other platforms utilized by public agencies, configurations, and customization options.
Testing Expertise: Knowledge of testing methodologies (Agile, Scrum) and experience with test management tools (e.g., Jira, Postman).
Analytical Skills: Strong problem-solving, analytical, and debugging skills with keen attention to detail.
Communication: Excellent verbal and written communication skills to collaborate effectively with cross-functional teams and stakeholders.