Salesforce Production Support Specialist
Posted 3 days ago by Compri Consulting
Negotiable
Undetermined
Remote
Remote
Summary: The role is for a 100% remote Production Support Specialist focused on providing tier 1 and tier 2 support for a customized Salesforce system. The position is contract-based and requires specific experience in application support and Salesforce. Candidates must have strong customer service skills and relevant technical expertise. Third-party or C2C candidates are not eligible for consideration.
Key Responsibilities:
- Provide tier 1 and tier 2 production support for a customized Salesforce system.
- Utilize Salesforce support expertise, including Demand Tools and FullStory.
- Assist users with issues and inquiries related to the Salesforce application.
- Deliver outstanding customer service to ensure user satisfaction.
Key Skills:
- 3+ years application support experience.
- Salesforce support expertise (Demand Tools / FullStory).
- Experience with Google Suite.
- Outstanding customer service skills.
- Salesforce certifications (desired).
- Insurance or workman's compensation experience (desired).
Salary (Rate): £32.00 hourly
City: undetermined
Country: United States
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Client located in Denver, Colorado is seeing a 100% remote Production Support Specialist for a contract position. This person will join the team responsible for tier 1 / tier 2 production support of a customized Salesforce system. No third party or C2C candidates are able to be considered at this time.
Required:
-3+ years application support experience.
-Salesforce support expertise (Demand Tools / FullStory).
-Google Suite experience.
-Outstanding customer service skills.
Desired:
-Salesforce certifications.
-Insurance or workman's compensation experience.