Salesforce FSL Tech Lead
Posted Today by Empiric
Negotiable
Undetermined
Remote
HUNGARY
Summary: The role of Salesforce FSL Lead involves leading a small team in the development and support of Salesforce Field Service Lightning processes for a global retail leader. The position requires strong technical expertise in Salesforce and related tools, as well as experience in Agile Scrum methodologies. The role is fully remote within the EU, catering to a dynamic and fast-growing organization. The ideal candidate will possess excellent liaising skills and a deep understanding of the Salesforce ecosystem.
Key Responsibilities:
- Lead a team of 3 to 4 people in the development and support of Salesforce Field Service Lightning.
- Manage integration and development tasks related to FSM processes.
- Interact with customers, business stakeholders, and third-party vendors.
- Utilize Service Now or similar tools for L2 and L3 support.
- Implement Agile Scrum processes within the team.
- Provide technical guidance and hands-on support for Salesforce projects.
- Ensure effective communication and collaboration within the team and with external parties.
Key Skills:
- Proven experience as a Salesforce Tech Lead.
- Strong knowledge of Field Service Lightning and FSM processes.
- Experience with Service Cloud, Sales Cloud, CPQ, and Experience Cloud.
- Excellent liaising skills for interaction with customers and vendors.
- Familiarity with Agile Scrum methodologies.
- Technical proficiency in the Salesforce ecosystem.
- Hands-on experience in large Salesforce projects.
Salary (Rate): undetermined
City: undetermined
Country: Hungary
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Salesforce FSL Lead - Field Service Lightning - FSM Processes – Full remote in the EU
Empiric are currently working alongside a global retail leader to find a Salesforce Field Service Lightning Lead capable of handling a team size of 3 to 4 people working in different geographies. This will be in the area of Development and Support Tickets.
The Tech Lead should have good hands on Technical experience in Field Service Lightning , FSM Processes.
The Salesforce Tech lead must also have good knowledge about Service Now or similar tools used for L2 and L3 Support. Together with god knowledge on Agile Scrum Processes.
Our client is one of the fastest growing organisations on the planet, with renowned retention and training programs. They are looking to grow Salesforce and are keen to hire talented salesforce experts.
Salesforce Tech Lead knowledge /experience:
- Work type : Integration and Development
- Proven experience as a Salesforce Tech Lead, leading a team of 3 to 4 people
- Primary Skills :- Field Service Lightning , FSM Processes
- Secondary Skills :- Service Cloud , Sales Cloud , CPQ and Experience Cloud.
- Interaction with Customer , Business and other third Party Vendors. Hence should have good Liaising Skills.
- Agile Scrum Processes
- Service Now or similar tools used for L2 and L3 Support
- Deep knowledge of the Salesforce ecosystem
- Technically strong and hands on experience
- Previous experience working on a large Salesforce project
Other
- Long Term: 12 - 18 Months plus extensions
- Rate: Excellent day rate + Starter Bonus + Free Lunch Club experience +
- Fancy free a lunch club ... on Empiric don't miss this opportunity.
For more details about rates etc and more information about the project, please contact Woody on woody.woodhouse@empiric.com +44 7887 416338 whatsApp +44 203 597 4475