We are looking for an experienced Salesforce Field Service (FSL) Architect with 8+ years of Salesforce experience, strong hands-on expertise in FSL architecture, design, and implementation, and relevant Salesforce Field Service certifications.
Key Responsibilities & Requirements
- Design and implement scalable Salesforce Field Service solutions.
- Expertise in Work Orders, Service Appointments, Service Resources, Service Territories, and Scheduling Policies.
- Hands-on experience with FSL Scheduling, Dispatch Console, Optimization, and Mobile App.
- Strong technical knowledge of Apex, LWC, Flows, Triggers, and REST/SOAP APIs.
- Experience with Service Cloud, enterprise integrations, and data modeling.
- Ability to troubleshoot complex scheduling and integration issues.
- Strong solution design and end-to-end delivery capabilities.
- Certification: Salesforce Certified Field Service Consultant certification preferred.