Salesforce Engineer - ( Service Cloud, Service Cloud Voice, Agentforce) - Remote
Posted Today by 1762504201
Negotiable
Outside
Remote
USA
Summary: The Salesforce Engineer role focuses on leading the design, development, and optimization of Salesforce solutions, particularly in Service Cloud and Agentforce. The position requires extensive experience in Salesforce development and a strong ability to collaborate with cross-functional teams. This is a contract-to-hire opportunity, emphasizing direct client interaction. Candidates should possess a deep understanding of Salesforce features and best practices to deliver scalable solutions in complex environments.
Key Responsibilities:
- Design, develop, and maintain customized solutions within the Salesforce platform using APEX, Visualforce, and Lightning Components.
- Lead the implementation and optimization of Service Cloud and Service Cloud Voice to enhance operations.
- Customize and configure Agentforce to streamline agent workflows and improve productivity.
- Collaborate with cross-functional teams to gather requirements, define technical specifications, and deliver high-quality solutions.
- Ensure data integrity, security, and compliance across all Salesforce applications.
- Provide technical leadership, mentorship, and code reviews for junior developers.
- Stay current with Salesforce releases, features, and best practices.
Key Skills:
- 12+ years of hands-on Salesforce development experience.
- Proven expertise in Service Cloud, Service Cloud Voice, and Agentforce.
- Strong proficiency in APEX, SOQL, Lightning Web Components (LWC), and Visualforce.
- Salesforce certifications such as Platform Developer I/II or Service Cloud Consultant are highly preferred.
- Excellent problem-solving skills and the ability to work independently or as part of a team.
- Strong communication and stakeholder management skills.
- Experience with Salesforce integrations using REST/SOAP APIs.
- Background in Agile/Scrum methodologies.
- Healthcare experience a plus.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Salesforce Engineer - ( Service Cloud, Service Cloud Voice, Agentforce) - Remote- Contract to Hire
We are seeking a highly skilled and experienced Salesforce Engineer to lead the design, development, and optimization of our Salesforce platform. The ideal candidate will have deep expertise in Service Cloud, Service Cloud Voice, Digital Engagement, APEX development, and Agentforce, with a strong track record of delivering scalable and efficient Salesforce solutions in complex enterprise environments. This role is a contract to hire, and we are looking for candidates who can work with the client directly.
Key Responsibilities: Design, develop, and maintain customized solutions within the Salesforce platform using APEX, Visualforce, and Lightning Components. Lead the implementation and optimization of Service Cloud and Service Cloud Voice to enhance operations. Customize and configure Agentforce to streamline agent workflows and improve productivity. Collaborate with cross-functional teams to gather requirements, define technical specifications, and deliver high-quality solutions. Ensure data integrity, security, and compliance across all Salesforce applications. Provide technical leadership, mentorship, and code reviews for junior developers. Stay current with Salesforce releases, features, and best practices.
What You ll Need to Make Your Impact 12+ years of hands-on Salesforce development experience. Proven expertise in Service Cloud, Service Cloud Voice, and Agentforce. Strong proficiency in APEX, SOQL, Lightning Web Components (LWC), and Visualforce. Salesforce certifications such as Platform Developer I/II or Service Cloud Consultant are highly preferred. Excellent problem-solving skills and the ability to work independently or as part of a team. Strong communication and stakeholder management skills .
Preferred Qualifications: Experience with Salesforce integrations using REST/SOAP APIs. Background in Agile/Scrum methodologies. Healthcare experience a plus.