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Salesforce Developer Service Cloud Voice

Posted 2 days ago by Damia Group LTD

SC Cleared Salesforce Developer (Service Cloud Voice) - 5 months+ £500-600pd Inside IR35 - Remote

Looking for an SC Cleared Salesforce Developer to build on and extends the capabilities of the Salesforce platform.

The successful candidate will have experience

  • delivering Salesforce Service Cloud & Service Cloud Voice projects
  • working across all aspects of Salesforce development
  • ideally including experience with Omnistudio/Industry Clouds/Public Sector Solutions Cloud.

What you'll be doing:

  • Implementing Salesforce Service Cloud & Service Cloud Voice
  • Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution
  • Working, promoting and ensuring others are working in accordance with the established quality plan.
  • Implementation of Salesforce Flows to a high standard (eg screen flows, triggered flows, API flows)
  • Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling.
  • Implementation of custom Apex classes and LWC components where needed
  • Driving the use of tools to improve productivity. Is concerned with maximizing performance from the point of view of exploiting benefits
  • Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in.
  • Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices
  • Ensures sustainability of the solution over time
  • Supporting the delivery of balanced solutions (demand/viability).
  • Builds, tests and documents structural elements of the solution
  • Solves complex problems related to his/her area of expertise
  • Acts as an expert point of contact with the client's equivalent areas
  • Defines work standards or methodologies adapted to the solution
  • Git version control of CI/CD deployment pipeline
  • Jira/Confluence or equivalent workflow/online documentation
  • Ideally qualified with the following certifications:
  • Salesforce Certified Platform Administrator
  • Salesforce Certified Platform Developer
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Omnistudio Developer
  • Salesforce Accredited Professional: Public Sector Solutions

What experience you'll bring:

  • 3+ Salesforce Service Cloud & Service Cloud Voice
  • Salesforce Industry development experience preferred.
  • Experience in day-to-day development/configuration in Salesforce Industries Cloud (preferably PSS)
  • Data Mappers (fka Data Raptors)
  • Omni Processes (fka Integration Procedures)
  • OmniScripts
  • Skills in Apex (triggers, batch, web services)
  • Integration Experience is beneficial (Mulesoft/APIGEE/Connected Apps)
  • Experience of JavaScript/Lightning components
  • Basic understanding of Apex sharing and security model
  • Experienced with Lightning Web Components
  • Skills in analysing and problem-solving issues
  • Experience of prioritising tasks and working to deadlines
  • Strong communication, time-management and multi-tasking skills
  • Automated testing experience (eg Provar, Selenium) - desirable
  • Able to understand large/complex systems and both review and pick-up existing implementations for in-life enhancement.
  • Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed.
Rate:
£600/day
Location:
United Kingdom
IR35 Status:
Inside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Mid-Level

Take-Home Pay

£8,400 per month

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