SC Cleared Salesforce Developer (Service Cloud Voice) - 5 months+ £500-600pd Inside IR35 - Remote
Looking for an SC Cleared Salesforce Developer to build on and extends the capabilities of the Salesforce platform.
The successful candidate will have experience
- delivering Salesforce Service Cloud & Service Cloud Voice projects
- working across all aspects of Salesforce development
- ideally including experience with Omnistudio/Industry Clouds/Public Sector Solutions Cloud.
What you'll be doing:
- Implementing Salesforce Service Cloud & Service Cloud Voice
- Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution
- Working, promoting and ensuring others are working in accordance with the established quality plan.
- Implementation of Salesforce Flows to a high standard (eg screen flows, triggered flows, API flows)
- Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling.
- Implementation of custom Apex classes and LWC components where needed
- Driving the use of tools to improve productivity. Is concerned with maximizing performance from the point of view of exploiting benefits
- Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in.
- Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices
- Ensures sustainability of the solution over time
- Supporting the delivery of balanced solutions (demand/viability).
- Builds, tests and documents structural elements of the solution
- Solves complex problems related to his/her area of expertise
- Acts as an expert point of contact with the client's equivalent areas
- Defines work standards or methodologies adapted to the solution
- Git version control of CI/CD deployment pipeline
- Jira/Confluence or equivalent workflow/online documentation
- Ideally qualified with the following certifications:
- Salesforce Certified Platform Administrator
- Salesforce Certified Platform Developer
- Salesforce Certified Platform App Builder
- Salesforce Certified Omnistudio Developer
- Salesforce Accredited Professional: Public Sector Solutions
What experience you'll bring:
- 3+ Salesforce Service Cloud & Service Cloud Voice
- Salesforce Industry development experience preferred.
- Experience in day-to-day development/configuration in Salesforce Industries Cloud (preferably PSS)
- Data Mappers (fka Data Raptors)
- Omni Processes (fka Integration Procedures)
- OmniScripts
- Skills in Apex (triggers, batch, web services)
- Integration Experience is beneficial (Mulesoft/APIGEE/Connected Apps)
- Experience of JavaScript/Lightning components
- Basic understanding of Apex sharing and security model
- Experienced with Lightning Web Components
- Skills in analysing and problem-solving issues
- Experience of prioritising tasks and working to deadlines
- Strong communication, time-management and multi-tasking skills
- Automated testing experience (eg Provar, Selenium) - desirable
- Able to understand large/complex systems and both review and pick-up existing implementations for in-life enhancement.
- Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed.