Salesforce Developer
Posted 3 days ago by TECHOHANA
£600 Per day
Inside
Remote
England, United Kingdom
Summary: The Salesforce Service Cloud Developer role involves delivering high-quality solutions for a major transformation program at a leading E-commerce brand. The position requires expertise in Salesforce Service Cloud, focusing on developing and implementing robust functionalities to enhance customer service operations. The developer will work in a fast-paced environment, collaborating with various stakeholders to ensure optimal performance and scalability. This is a full-time remote contract position based in the UK, with a requirement for occasional travel.
Key Responsibilities:
- Design, develop and implement robust Service Cloud functionality that meets global business requirements
- Build custom components and automation using Apex, LWC, Flows and Process Builder
- Develop and maintain case management features, Omni-Channel configurations and agent console enhancements
- Work closely with architects, testers and stakeholders in agile delivery cycles
- Support integrations with third-party systems via APIs and middleware tools
- Ensure best practices in code quality, performance optimisation and platform scalability
Key Skills:
- Strong experience delivering Salesforce Service Cloud solutions at scale
- Proficient in Apex, Lightning Web Components, SOQL and declarative automation tools
- Deep knowledge of Omni-Channel, Knowledge Management and Case Routing
- Familiarity with Agile methodologies and DevOps tools for Salesforce deployments
- Salesforce Platform Developer I certification required (Service Cloud Consultant preferred)
- Excellent communication and problem-solving skills, able to work independently and as part of a wider team
Salary (Rate): £600 daily
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Salesforce Service Cloud Developer
Location Remote (UK-based) - Must be able to travel on short notice
Rate £500–£600 per day ( Inside IR35 )
Length - Rolling contract
TechOhana are working with one of the biggest E-commerce brands in the world, supporting a major transformation programme focused on scaling and enhancing customer service operations. They are looking for a Salesforce Service Cloud Developer to join on a full-time contract to deliver high-quality, innovative solutions across a fast-paced and complex environment.
Key Responsibilities
- Design, develop and implement robust Service Cloud functionality that meets global business requirements
- Build custom components and automation using Apex, LWC, Flows and Process Builder
- Develop and maintain case management features, Omni-Channel configurations and agent console enhancements
- Work closely with architects, testers and stakeholders in agile delivery cycles
- Support integrations with third-party systems via APIs and middleware tools
- Ensure best practices in code quality, performance optimisation and platform scalability
Key Requirements
- Strong experience delivering Salesforce Service Cloud solutions at scale
- Proficient in Apex, Lightning Web Components, SOQL and declarative automation tools
- Deep knowledge of Omni-Channel, Knowledge Management and Case Routing
- Familiarity with Agile methodologies and DevOps tools for Salesforce deployments
- Salesforce Platform Developer I certification required (Service Cloud Consultant preferred)
- Excellent communication and problem-solving skills, able to work independently and as part of a wider team
If you're looking to bring your Salesforce development skills to a world-leading E-commerce brand and be part of a transformative, global initiative, we’d love to hear from you.