Salesforce Developer Field Service Management (FSM)
Posted 1 week ago by 1753434098
Negotiable
Outside
Remote
USA
Summary: The role of Salesforce Developer focuses on enhancing field service operations through the design and implementation of Salesforce solutions, particularly in scheduling optimization and configuration. The candidate will work closely with stakeholders to develop custom solutions and integrate Salesforce with other systems. A strong background in Salesforce Field Service Management is essential for success in this position. The role is remote and classified as outside IR35.
Key Responsibilities:
- Design and develop custom Salesforce solutions using Apex, Visualforce, Lightning Components, and Flows.
- Configure and optimize Salesforce Field Service features, especially scheduling policies, work rules, service territories, and operating hours.
- Implement and fine-tune scheduling optimization engines to improve technician utilization and reduce travel time.
- Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions.
- Integrate Salesforce with third-party systems and tools as needed.
- Maintain and enhance existing Salesforce applications and workflows.
- Provide technical support and training to end-users and field service teams.
Key Skills:
- 8 -10 years of experience as a Salesforce Developer.
- 5+ years of hands-on experience with Salesforce Field Service.
- Strong understanding of FSM scheduling components: Service Appointments, Work Orders, Scheduling Policies, Work Rules, and Optimization.
- Proficiency in Apex, SOQL, Lightning Web Components (LWC), and Salesforce Flows.
- Experience with Salesforce integrations using REST/SOAP APIs.
- Salesforce Platform Developer I certification (required); Field Service Consultant certification (preferred).
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
We are seeking a skilled Salesforce Developer with hands-on experience in Salesforce Field Service Management, particularly in scheduling optimization and configuration. The ideal candidate will be responsible for designing, developing, and implementing solutions that enhance our field service operations, ensuring efficient scheduling, dispatching, and resource management.
Key Responsibilities:
Design and develop custom Salesforce solutions using Apex, Visualforce, Lightning Components, and Flows.
Configure and optimize Salesforce Field Service features, especially scheduling policies, work rules, service territories, and operating hours.
Implement and fine-tune scheduling optimization engines to improve technician utilization and reduce travel time.
Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions.
Integrate Salesforce with third-party systems and tools as needed.
Maintain and enhance existing Salesforce applications and workflows.
Provide technical support and training to end-users and field service teams.
Required Qualifications:
8 -10 years of experience as a Salesforce Developer.
5+ years of hands-on experience with Salesforce Field Service.
Strong understanding of FSM scheduling components: Service Appointments, Work Orders, Scheduling Policies, Work Rules, and Optimization.
Proficiency in Apex, SOQL, Lightning Web Components (LWC), and Salesforce Flows.
Experience with Salesforce integrations using REST/SOAP APIs.
Salesforce Platform Developer I certification (required); Field Service Consultant certification (preferred).
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills.