Salesforce CRM Admin/Developer :: Madison, WI (Remote but prefer Local Residents)

Summary: The Salesforce CRM Admin/Developer role involves configuring and deploying Salesforce solutions, conducting business analysis, and providing technical support to end users. The position is primarily remote, with a preference for local residents in Madison, WI. The contract duration is expected to be 12 months or longer. Candidates should have significant experience in Salesforce administration or development and business analysis.

Key Responsibilities:

• Configure and deploy Salesforce solutions, including Blackthorn Events.
• Conduct detailed business analysis and document findings.
• Provide technical support and guidance to end users.
• Collaborate with the ECES team to follow development and governance best practices.
• Lead or support training and change management activities.

Key Skills:

• 3+ years' experience as a Salesforce administrator or developer in a production environment.
• 3+ years experience in business analysis including eliciting requirements, documenting processes, business case development, impact measurement, and change management leadership.
• Experience designing and implementing technology solutions.
• Certification(s) in Salesforce (Administrator, Developer, or Architect).
• Experience implementing and supporting Blackthorn Events.
• Technical support experience.
• Training development and facilitation experience.
• Additional Salesforce certifications (Business Analyst, Platform App Builder).
• Experience with Informatica, Design Thinking, or equivalent methodologies.
• Experience in higher education.
• Familiarity with Salesforce Education Data Architecture (EDA).

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT