Salesforce CG TPM QA

Role overview

We are seeking a detail-oriented Salesforce Consumer Goods Trade Promotion Management (TPM) QA Engineer to drive quality assurance and testing across our Salesforce Consumer Goods Cloud and TPM platform.

In this role, you will be responsible for validating end-to-end trade planning and execution processes—spanning trade budget allocation, promotion creation, baseline volume forecasting, uplift calculations, fund management, and post-event settlement/claims processing. The ideal candidate blends strong Salesforce QA experience with a deep understanding of CPG commercial operations and trade financial workflows.

Responsibilities

• Design, execute, and maintain test scenarios covering the full trade promotion lifecycle (account planning, promotion design, volume/financial forecasting, approval workflows, and claims reconciliation).
• Verify complex promotion calculations, including gross-to-net sales, trade spend rates, ROI, baseline vs. incremental volume lifts, and scan/bill-back discount accruals.
• Validate key platform components, including Account Plan grids, Promotion Calendars, Condition Contracts, Fund/Budget objects, and Custom Lightning Web Components (LWCs).
• Test data integrations between Salesforce TPM and enterprise ERP/financial systems (e.g., SAP, Oracle) using Postman to validate pricing, master data sync (POG, SKU hierarchy), and actual sales volume feeds.
• Validate deduction management workflows, verifying that distributor/retailer proof of performance matches claimed promotion dollars before payout approval.
• Document and track defects in Jira/Azure DevOps, collaborating with Salesforce Developers, Solution Architects, and CPG Trade Operations specialists to ensure timely resolution.

Required skills

• Atleast 8+ years of Quality Assurance experience, with at least 2+ years dedicated to Salesforce Consumer Goods Cloud / Trade Promotion Management (TPM) or dedicated CPG trade software (e.g., Kantar, CAS, AFS).
• Strong functional understanding of CPG trade marketing concepts (Gross/Net Revenue, Off-Invoice, Bill-Back, Accruals, Volume Baselines, Lift %, and Trade Spend ROI).
• Solid understanding of Salesforce Lightning, custom object architecture, flows, permission sets, and data validation rules.
• Practical experience conducting API and ETL pipeline testing using tools like Postman to verify data exchanges between Salesforce and ERP backends.
• Hands-on experience with Jira, Xray, TestRail, or Azure DevOps for test case execution and defect tracking.

Preferred skills

• Salesforce Certifications: Salesforce Consumer Goods Cloud Accredited Professional or Salesforce Certified Administrator.
• Experience with test automation frameworks like Playwright, Cypress, Provar, or Selenium.
• Familiarity with validating trade analytics dashboards built on CRM Analytics (Tableau CRM).