Salesforce Business Systems Analyst
Posted 1 day ago by StoneGate-Technologies LLC
Negotiable
Undetermined
Remote
Remote
Summary: The Salesforce Business Systems Analyst (BSA) role requires a highly skilled professional with extensive experience in Salesforce CPQ and Quoting processes. The BSA will collaborate with business stakeholders, sales operations, and technical teams to enhance and optimize Quote-to-Cash processes within Salesforce. This position emphasizes the importance of gathering requirements, leading workshops, and ensuring successful implementation of enhancements. The ideal candidate will possess strong analytical and communication skills to bridge the gap between business needs and technical solutions.
Key Responsibilities:
- Gather, analyze, and document business requirements related to Salesforce Sales Cloud and CPQ.
- Act as the liaison between business users and Salesforce development teams.
- Lead requirements workshops, stakeholder meetings, and solution discussions.
- Analyze and improve quoting, pricing, discounting, approval workflows, and sales processes.
- Create functional specifications, process flows, user stories, and acceptance criteria.
- Collaborate with Salesforce Administrators, Developers, and Architects to deliver scalable solutions.
- Support User Acceptance Testing (UAT), defect triage, and production deployments.
- Identify process improvement opportunities and recommend best practices.
- Ensure successful implementation of Salesforce CPQ enhancements and integrations.
Key Skills:
- 10+ years of experience as a Business Systems Analyst or Salesforce Business Analyst.
- 8+ years of hands-on experience with Salesforce CPQ.
- Strong experience with Quoting, Pricing, Product Configuration, and Quote-to-Cash (QTC) processes.
- Deep understanding of Salesforce Sales Cloud.
- Experience gathering requirements and translating them into functional solutions.
- Strong knowledge of Agile/Scrum methodologies.
- Experience creating user stories, business process flows, and functional documentation.
- Excellent communication and stakeholder management skills.
Salary (Rate): £48
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
- Gather, analyze, and document business requirements related to Salesforce Sales Cloud and CPQ.
- Act as the liaison between business users and Salesforce development teams.
- Lead requirements workshops, stakeholder meetings, and solution discussions.
- Analyze and improve quoting, pricing, discounting, approval workflows, and sales processes.
- Create functional specifications, process flows, user stories, and acceptance criteria.
- Collaborate with Salesforce Administrators, Developers, and Architects to deliver scalable solutions.
- Support User Acceptance Testing (UAT), defect triage, and production deployments.
- Identify process improvement opportunities and recommend best practices.
- Ensure successful implementation of Salesforce CPQ enhancements and integrations.
- 10+ years of experience as a Business Systems Analyst or Salesforce Business Analyst.
- 8+ years of hands-on experience with Salesforce CPQ.
- Strong experience with Quoting, Pricing, Product Configuration, and Quote-to-Cash (QTC) processes.
- Deep understanding of Salesforce Sales Cloud.
- Experience gathering requirements and translating them into functional solutions.
- Strong knowledge of Agile/Scrum methodologies.
- Experience creating user stories, business process flows, and functional documentation.
- Excellent communication and stakeholder management skills.