Salesforce Business Analyst

Summary: The Salesforce Business Analyst role requires a professional with extensive experience in Salesforce's Sales Cloud, Service Cloud, and Health Cloud, particularly within the healthcare sector. The candidate must possess strong skills in gathering and documenting business and technical requirements while ensuring compliance with healthcare regulations. Excellent communication and stakeholder management abilities are essential for success in this position.

Key Responsibilities:

• Utilize hands-on experience with Sales Cloud, Service Cloud, and Health Cloud to support business needs.
• Understand healthcare workflows, payer/provider models, and regulatory compliance.
• Gather and document business and technical requirements effectively.
• Leverage knowledge of Salesforce configuration, reporting, and automation tools.
• Communicate effectively with stakeholders and solve problems as they arise.

Key Skills:

• Strong hands-on experience with Sales Cloud, Service Cloud, and Health Cloud.
• Deep understanding of healthcare workflows, payer/provider models, and regulatory compliance.
• Proven experience in gathering and documenting business and technical requirements.
• Experience in Sales Cloud and Service Cloud.
• Knowledge in Health Cloud and Revenue Cloud is an added advantage.
• Strong knowledge of Salesforce configuration, reporting, and automation tools.
• Excellent communication, stakeholder management, and problem-solving skills.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT