Salesforce Business Analyst
Posted 1 day ago by 1763638383
Negotiable
Outside
Remote
USA
Summary: The Salesforce Business Analyst will act as a crucial liaison between program stakeholders and the Salesforce development team at the American Red Cross. This role involves gathering requirements, documenting processes, conducting testing, and facilitating improvements to ensure Salesforce solutions meet business needs. The position is a W2 contract for a duration of six months and is fully remote. The ideal candidate will have extensive experience in tech delivery and Salesforce analysis.
Key Responsibilities:
- Gather and document user stories & functional requirements.
- Lead requirement workshops and support solution design.
- Perform system, integration, and regression testing.
- Support end-user training and issue resolution.
- Ensure Salesforce solutions align with business needs.
Key Skills:
- 5+ years in tech delivery; 3+ years as a Salesforce BA.
- Strong CRM/CSM knowledge and Agile experience.
- Excellent communication, requirements gathering, and analytical skills.
- CBAP Certification (preferred).
- Experience with cross-functional workshops and process optimization (preferred).
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Job Summary
Job Title: Salesforce Business Analyst
Location: Remote
Type of Employment: W2 Contract
Duration: 06 Months
Job Overview:
We re seeking a Salesforce Business Analyst to support the TSG team at the American Red Cross. This role serves as the key link between program stakeholders and the Salesforce development team driving requirements, documentation, testing, and process improvements.
Responsibilities:
- Gather and document user stories & functional requirements.
- Lead requirement workshops and support solution design.
- Perform system, integration, and regression testing.
- Support end-user training and issue resolution.
- Ensure Salesforce solutions align with business needs.
Qualifications:
- 5+ years in tech delivery; 3+ years as a Salesforce BA.
- Strong CRM/CSM knowledge and Agile experience.
- Excellent communication, requirements gathering, and analytical skills.
Preferred Skills:
- CBAP Certification
- Experience with cross-functional workshops and process optimization.