Salesforce Business Analyst
Posted 1 week ago by Technocrafts, Inc.
Negotiable
Undetermined
Remote
Remote
Summary: The Salesforce Business Analyst role requires a professional with a strong background in Salesforce, specifically in Sales Cloud and Service Cloud. The candidate will be responsible for gathering and analyzing complex business requirements and configuring Salesforce to meet organizational needs. Strong communication skills and Salesforce certifications are mandatory for this position. Experience in an Agile environment is preferred but not required.
Key Responsibilities:
- Gather and analyze complex business requirements.
- Configure and customize Salesforce, including workflows, process builder, and validation rules.
- Collaborate effectively with stakeholders at all levels.
- Manage data and integration concepts within Salesforce.
- Work in an Agile environment, if applicable.
Key Skills:
- Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.
- 4+ years of experience as a Salesforce Business Analyst.
- Strong understanding of the Salesforce platform, including Sales Cloud and Service Cloud.
- Proven ability to gather and analyze complex business requirements.
- Experience with Salesforce configuration and customization.
- Familiarity with data management and integration concepts.
- Excellent communication and interpersonal skills.
- Salesforce certifications are mandatory.
- Experience working in an Agile environment is preferred.
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
Requirements:
- Bachelor s degree in Business Administration, Computer Science, Information Systems, or a related field.
- 4+ years of experience working as a Salesforce Business Analyst.
- Strong understanding of the Salesforce platform, including Sales Cloud and Service Cloud.
- Proven ability to gather and analyse complex business requirements.
- Experience with Salesforce configuration and customization (e.g., workflows, process builder, validation rules).
- Familiarity with data management and integration concepts.
- Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
- Salesforce certifications are mandatory
- Experience working in an Agile environment is preferred.