Salesforce Business Analyst / Administrator
Posted 3 days ago by 1761899391
Negotiable
Outside
Remote
USA
Summary: The Salesforce Business Analyst / Administrator at PruTech is responsible for bridging business requirements with technical solutions, focusing on Salesforce configuration, automation, reporting, and data management. The role requires a strong understanding of Salesforce to translate business needs into scalable solutions while collaborating with developers and architects. The ideal candidate will have extensive experience in Salesforce administration and business analysis, ensuring effective user support and system optimization. This position is remote and classified as outside IR35.
Key Responsibilities:
- Gather and document business requirements from stakeholders.
- Configure Salesforce objects, fields, workflows, validation rules, and page layouts.
- Create reports, dashboards, and automation to support business operations.
- Work closely with developers and architects to design scalable solutions.
- Manage user roles, profiles, permissions, and data integrity.
- Provide user support, training, and system documentation.
- Identify opportunities for process improvement and system optimization.
Key Skills:
- Bachelor’s degree in Business, Information Systems, or related field.
- 10+ years of experience in Salesforce Administration and Business Analysis.
- Hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud.
- Proficient with Flow Builder, Process Builder, and Lightning App Builder.
- Strong analytical, problem-solving, and documentation skills.
- Salesforce Certified Administrator and/or Business Analyst certification preferred.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
About Us:
Established in 1997, PruTech is committed to innovative problem-solving, solution creation, and fostering strong client partnerships. Serving a diverse array of industries, from government to finance, retail, and manufacturing, PruTech operates from strategic locations including New York City, Washington DC, North Carolina, and boasts a nearshore office in Mexico City and multiple offshore offices in India.
With over two decades of experience in Information Technology and system integration, PruTech offers a comprehensive suite of services to meet evolving technological needs:
- Project-based system integration
- Custom software solutions
- Package implementations
- Consulting and advisory services
- Big data and analytics
- Nearshore and offshore services
At PruTech, we are dedicated to shaping the future of technology and driving success for our clients through innovative solutions and strategic partnerships.
We are looking for an experienced Salesforce Business Analyst / Administrator to bridge business requirements and technical solutions. The ideal candidate will have a strong understanding of Salesforce configuration, automation, reporting, and data management, along with proven ability to translate business needs into scalable Salesforce solutions.
Key Responsibilities:
• Gather and document business requirements from stakeholders.
• Configure Salesforce objects, fields, workflows, validation rules, and page layouts.
• Create reports, dashboards, and automation to support business operations.
• Work closely with developers and architects to design scalable solutions.
• Manage user roles, profiles, permissions, and data integrity.
• Provide user support, training, and system documentation.
• Identify opportunities for process improvement and system optimization.
Qualifications:
• Bachelor’s degree in Business, Information Systems, or related field.
• 10+ years of experience in Salesforce Administration and Business Analysis.
• Hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud.
• Proficient with Flow Builder, Process Builder, and Lightning App Builder.
• Strong analytical, problem-solving, and documentation skills.
• Salesforce Certified Administrator and/or Business Analyst certification preferred.
PruTech abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.