Title: Salesforce BA
Location: Remote
Experience: 8+
Requirements
- Bachelor’s degree and 5+ years of relevant IT system testing experience
- 5+ years of hands-on Salesforce experience and manual testing of Salesforce applications
- Active Salesforce Agentforce, Certified Quality Analyst, Business Analyst and/or Administrator certification
- Experience with user stories, acceptance criteria, process documentation and test execution
- Strong JIRA skills; experience with Confluence, SharePoint or similar tools
- Proficiency with Excel, PowerPoint, Word and Visio
- Agile experience, including Scrum or SAFe
- Strong communication skills with technical and business stakeholders
- Ability to obtain T4 Public Trust clearance
- US residence for at least three of the last five years
Preferred
- CMS or other federal healthcare experience
- TestRail, Zephyr or similar test-management tools
- Experience supporting automation testers and validating Salesforce integrations, workflows and data transformations
- Data analysis/reporting experience and SAFe or other Agile certification
- Strong analytical, process-mapping and meeting-facilitation skills
- Familiarity with Section 508/accessibility testing
- Ability to work independently and manage multiple priorities