Salesforce Agent Force Tech Lead

Salesforce Agent Force Tech Lead

Posted 3 days ago by 1753959305

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Negotiable
Outside
Remote
USA
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Computer Science Datamodel Data Modeling Information Technology Management Market Trend Project Management Salesforce Salesforce Certification Salesforce Certified Technical Architect Software Development

Summary: The Salesforce AgentForce Technical Lead is responsible for overseeing application support and enhancements for the AgentForce solution in a remote production environment. This role requires strong technical expertise in Salesforce and involves managing the solution strategy roadmap while collaborating with teams in India. The ideal candidate will demonstrate technical leadership and a commitment to maintaining system stability and performance.

Key Responsibilities:

  • Provide technical leadership and expertise in Salesforce AgentForce solutions.
  • Oversee application support and enhancements for AgentForce in the production environment.
  • Manage the solution strategy roadmap for Salesforce AgentForce, ensuring alignment with business goals.
  • Collaborate with counterparts in India to manage expectations and deliver AgentForce solutions.
  • Monitor and resolve technical issues promptly to ensure system stability and performance.
  • Develop and implement best practices for Salesforce AgentForce development and deployment.
  • Train and mentor team members on Salesforce AgentForce technologies and methodologies.
  • Maintain documentation of AgentForce system configurations, customizations, and processes.
  • Conduct regular system audits and perform necessary upgrades and modifications to AgentForce.
  • Stay current with Salesforce AgentForce updates and industry trends to ensure the company's solutions remain cutting-edge.

Key Skills:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 6 years of experience in Salesforce AgentForce development and implementation.
  • Proven experience in technical leadership and project management.
  • Strong understanding of Salesforce AgentForce architecture, data models, and integration capabilities.
  • Excellent problem-solving skills and ability to work under pressure.
  • Effective communication skills with the ability to collaborate across global teams.
  • Salesforce certifications (e.g., Salesforce Certified Technical Architect, Salesforce Certified Platform Developer) are a plus.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Role Name: Salesforce Agent Force Tech Lead

Location: Remote.

Job Description:

Position Overview

The Salesforce AgentForce Technical Lead will be responsible for overseeing application support and enhancements to the AgentForce solution in the production environment. This role will involve managing the solution strategy roadmap and coordinating expectations with counterparts in India. The successful candidate will have a strong technical background in Salesforce and proven experience in technical leadership.

Key Responsibilities

  • Provide technical leadership and expertise in Salesforce AgentForce solutions.
  • Oversee application support and enhancements for AgentForce in the production environment.
  • Manage the solution strategy roadmap for Salesforce AgentForce, ensuring alignment with business goals.
  • Collaborate with counterparts in India to manage expectations and deliver AgentForce solutions.
  • Monitor and resolve technical issues promptly to ensure system stability and performance.
  • Develop and implement best practices for Salesforce AgentForce development and deployment.
  • Train and mentor team members on Salesforce AgentForce technologies and methodologies.
  • Maintain documentation of AgentForce system configurations, customizations, and processes.
  • Conduct regular system audits and perform necessary upgrades and modifications to AgentForce.
  • Stay current with Salesforce AgentForce updates and industry trends to ensure the company's solutions remain cutting-edge.

Qualifications

  • Bachelor s degree in Computer Science, Information Technology, or a related field.
  • Minimum of 6 years of experience in Salesforce AgentForce development and implementation.
  • Proven experience in technical leadership and project management.
  • Strong understanding of Salesforce AgentForce architecture, data models, and integration capabilities.
  • Excellent problem-solving skills and ability to work under pressure.
  • Effective communication skills with the ability to collaborate across global teams.
  • Salesforce certifications (e.g., Salesforce Certified Technical Architect, Salesforce Certified Platform Developer) are a plus.

Skills

  • Technical proficiency in Salesforce AgentForce platforms and tools.
  • Ability to manage and prioritize multiple projects simultaneously.
  • Strong analytical and troubleshooting skills.
  • Excellent interpersonal and communication skills.
  • Ability to work collaboratively in a multicultural environment.
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