Salesforce Administrator GovCloud/FedRamp//Remote
Posted 1 day ago by 1751357808
Negotiable
Outside
Remote
USA
Summary: The Salesforce Administrator role focuses on managing and configuring the Salesforce Government Cloud (GovCloud) platform, ensuring compliance with security and operational standards. The ideal candidate will have extensive experience in Salesforce Administration, particularly within public sector environments, and will be responsible for user management, workflow enhancements, and collaboration with various stakeholders. This position is remote and requires a proactive individual with a strong background in Service Cloud and compliance frameworks. The role also involves working within a DevOps environment to support deployments and documentation efforts.
Key Responsibilities:
- Administer and configure Salesforce GovCloud platform, ensuring data integrity, user access controls, and compliance alignment
- Perform day-to-day user management, security settings, permission sets, and role hierarchies
- Maintain and enhance Service Cloud workflows, queues, case management, and email-to-case configurations
- Collaborate with developers, security teams, and business stakeholders to ensure smooth platform operations and compliance reporting
- Support compliance and control monitoring (ConMon) activities and documentation
- Work within a DevOps environment (CI/CD, Flosum, etc.) to assist with deployments and configuration version control
- Create and maintain documentation for system configuration, process flows, and change management
- Participate in UAT, sandbox testing, and production validation for new releases and patches
Key Skills:
- 5+ years of experience in Salesforce Administration (including at least 1-2 years in GovCloud)
- Strong knowledge of Salesforce Service Cloud features and best practices
- Experience with compliance-based environments (FedRAMP, ConMon, ISO/SOX preferred)
- Familiarity with DevOps practices and tools such as Flosum, Azure DevOps, or CI/CD pipelines
- Salesforce Admin Certification required; Advanced Admin or Platform App Builder preferred
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Salesforce Administrator GovCloud/FedRamp//Remote
Location: San Jose_CA /Remote
Job Description
We are seeking a highly capable Salesforce Administrator with experience supporting environments in Salesforce Government Cloud (GovCloud). The ideal candidate is a proactive self-starter with strong Service Cloud experience and working knowledge of compliance frameworks (FedRAMP, ConMon, ISO/SOX). This role supports a public sector-aligned Salesforce platform requiring secure, compliant, and scalable configuration management.
Key Responsibilities
Administer and configure Salesforce GovCloud platform, ensuring data integrity, user access controls, and compliance alignment
Perform day-to-day user management, security settings, permission sets, and role hierarchies
Maintain and enhance Service Cloud workflows, queues, case management, and email-to-case configurations
Collaborate with developers, security teams, and business stakeholders to ensure smooth platform operations and compliance reporting
Support compliance and control monitoring (ConMon) activities and documentation
Work within a DevOps environment (CI/CD, Flosum, etc.) to assist with deployments and configuration version control
Create and maintain documentation for system configuration, process flows, and change management
Participate in UAT, sandbox testing, and production validation for new releases and patches
Qualifications
ship is required
5+ years of experience in Salesforce Administration (including at least 1 2 years in GovCloud)
Strong knowledge of Salesforce Service Cloud features and best practices
Experience with compliance-based environments (FedRAMP, ConMon, ISO/SOX preferred)
Familiarity with DevOps practices and tools such as Flosum, Azure DevOps, or CI/CD pipelines
Salesforce Admin Certification required; Advanced Admin or Platform App Builder preferred
Kiran Kumar
Key Business Solutions, Inc.
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