Salesforce Administrator / Developer (Agile Delivery & Production Support)
Posted 4 days ago by Datamatics Global Services, Inc.
Negotiable
Undetermined
Remote
Remote
Summary: We are seeking an experienced Salesforce Administrator / Developer responsible for Salesforce platform configuration, development, Agile delivery coordination, and production support. The role involves close collaboration with business stakeholders, managing daily scrum activities, incident handling, and translating business requirements into scalable Salesforce solutions.
Key Responsibilities:
- Administer and develop Salesforce solutions using standard and custom configurations.
- Design, develop, and maintain Salesforce components including Apex, Lightning (LWC), Flows, and integrations (as applicable).
- Manage and facilitate daily Scrum ceremonies, including stand-ups and sprint coordination.
- Act as a liaison between business teams and technical teams to gather, analyze, and clarify requirements.
- Translate business requirements into functional and technical Salesforce solutions.
- Handle incident management and production support, including break/fix activities.
- Perform root cause analysis and implement permanent fixes for recurring issues.
- Support release management, deployments, and post-deployment validation.
- Maintain system documentation, user stories, and configuration details.
Key Skills:
- Salesforce Administration & Development
- Agile / Scrum Management
- Incident & Production Support
- Business Stakeholder Coordination
- Requirement Gathering & Documentation
- Salesforce Configuration & Customization
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Job Summary
We are seeking an experienced Salesforce Administrator / Developer who will be responsible for Salesforce platform configuration, development, Agile delivery coordination, and production support. The role requires close collaboration with business stakeholders, management of daily scrum activities, incident handling, and translating business requirements into scalable Salesforce solutions.
Key Responsibilities
Administer and develop Salesforce solutions using standard and custom configurations.
Design, develop, and maintain Salesforce components including Apex, Lightning (LWC), Flows, and integrations (as applicable).
Manage and facilitate daily Scrum ceremonies, including stand-ups and sprint coordination.
Act as a liaison between business teams and technical teams to gather, analyze, and clarify requirements.
Translate business requirements into functional and technical Salesforce solutions.
Handle incident management and production support, including break/fix activities.
Perform root cause analysis and implement permanent fixes for recurring issues.
Support release management, deployments, and post-deployment validation.
Maintain system documentation, user stories, and configuration details.
Required Qualifications
Strong experience in Salesforce Administration and/or Development.
Hands-on experience with Salesforce configuration (Workflows, Flows, Validation Rules, Security).
Experience working in Agile/Scrum environments, including managing daily stand-ups.
Proven experience in incident management and production support.
Strong experience in business coordination and requirement gathering.
Ability to work closely with cross-functional teams and stakeholders.
Preferred Qualifications
Experience with Apex, Lightning Web Components (LWC).
Experience with Salesforce clouds such as Sales Cloud, Service Cloud, or Experience (Community) Cloud.
Salesforce certifications (Admin, Platform App Builder, or Developer).
Familiarity with CI/CD tools for Salesforce deployments.
Key Skills
Salesforce Administration & Development
Agile / Scrum Management
Incident & Production Support
Business Stakeholder Coordination
Requirement Gathering & Documentation
Salesforce Configuration & Customization