Sales Operations Manager

Sales Operations Manager

Posted 1 day ago by Toucanberry Tech

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£350 Per day
Outside
Remote
London, UK
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Backbone.js Business Development Constituent Relationship Management Customer Relationship Management (CRM) Software Device Tracking Software Finance Management Management Process Marketing Operations Operations Management Reinsurance Scheduling Workflows

Summary: The Sales Operations Manager role at Toucanberry Tech is a part-time, fully remote position focused on enhancing the operational aspects of sales and marketing efforts. The successful candidate will take ownership of the CRM system and streamline processes to improve efficiency and engagement with prospects. This position requires a proactive individual with experience in B2B sales or marketing operations, particularly in consultancy or tech environments. The role is designed for someone who thrives on autonomy and can implement systems effectively.

Key Responsibilities:

  • Build and own the CRM system (Attio) and design a pipeline management process from scratch.
  • Develop and execute a content distribution schedule, tracking engagement and managing sales assets.
  • Coordinate with external business development partners and qualify inbound opportunities.
  • Proactively suggest process improvements and explore new tools to enhance workflow and efficiency.

Key Skills:

  • Experienced B2B Sales or Marketing Operations professional, ideally from a consultancy, tech, or data background.
  • Proactive and inquisitive self-starter with the ability to work autonomously.
  • Highly organized and professional, understanding the nuances of a relationship-driven sales process.
  • Proven experience building a CRM/pipeline system from the ground up.

Salary (Rate): £350 per day

City: London

Country: UK

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: Mid-Level

Industry: IT

Detailed Description From Employer:

Sales Operations Manager (Contract)

Fully Remote part time (3 days/week, flexible hours) Outside IR35

Who We Are

Toucanberry Tech is a boutique software consultancy delivering high-impact solutions for global life reinsurers in Bermuda.

The Opportunity

As we grow, we need a proactive, experienced Sales Operations Manager to become the backbone of our commercial function. Your mission is to own the operational side of our sales and marketing efforts, building and managing the systems that ensure nothing falls through the cracks.

This isn't a supporting role where you take instructions; you will be the one who organises us, freeing up the team to focus on high-value client conversations and delivery.

What You'll Do
  • Build and own our CRM system (we use Attio), having designed and implemented a pipeline management process from scratch before.
  • Develop and execute a content distribution schedule, repurposing our insights for LinkedIn and email, tracking engagement, and managing our sales assets.
  • Coordinate with our external business development partners and qualify inbound opportunities, ensuring our senior team engages with the best prospects.
  • Proactively suggest process improvements, explore new tools, and find better ways to enhance our workflow and efficiency.
Who You Are
  • An experienced B2B Sales or Marketing Operations professional, ideally from a consultancy, tech, or data background (Ideally finance or reinsurance)
  • A proactive and inquisitive self-starter. You thrive on autonomy, love figuring out new tools, and can hit the ground running with minimal hand-holding.
  • Highly organised and professional. You understand the nuances of a high-trust, relationship-driven sales process where interactions are with senior executives.

You have proven experience building a CRM/pipeline system from the ground up.

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