SailPoint Technical Advisor(W2 Citizens Only)

This position is part of the SailPoint Professional Services team and is responsible for advising customers and implementation partners on the overall Identity Security program, helping ensure successful project implementation, and guiding delivery teams to stay on the recommended implementation path.

Key Responsibilities

• Act as a trusted advisor to customers and implementation partners.
• Provide strategic direction for successful Identity Security programs.
• Assess the customer’s current identity landscape and help define the future-state identity roadmap.
• Build and guide RBAC / role-based access control programs.
• Build and guide application onboarding programs.
• Ensure SailPoint best practices are followed throughout implementation.
• Advise and provide direction to junior resources and implementation teams.
• Help customers evaluate the pros and cons of custom solutions/tools versus standard SailPoint capabilities.
• Maintain strong working relationships with customers and implementation partners.
• Work with advisory leads and program managers and recommend changes needed for the program.
• Understand the SailPoint product roadmap, product capabilities, and limitations, and advise customers accordingly.
• Identify and present SaaS adoption gaps.
• Recommend where customers can improve utilization and consumption of SailPoint SaaS capabilities.
• Mentor and coach team members where needed.
• May help with project scheduling, budget, risk, and status reporting.
• Be technically strong enough to solve complex SailPoint problems using extensibility and hands-on implementation when necessary.

What they are really looking for

This is not the same as the Senior Solution Architect / Recurring Services role.

For this Technical Advisor role, I would prioritize:

• Strong SailPoint IIQ and/or ISC knowledge
• Customer-facing advisory experience
• IAM roadmap / current-state assessment
• RBAC and role-modeling
• Application onboarding strategy
• Ability to guide implementation partners and junior engineers
• SailPoint best practices
• Understanding when to use OOTB vs customization
• Strong presentation and stakeholder communication
• Enough hands-on depth with rules, workflows, connectors, APIs, extensibility and troubleshooting to challenge the implementation team when needed