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SaaS Onboarding Success Manager
Posted 7 days ago by 1750232155
£40,000 Per year
Undetermined
Remote
London
Summary: The SaaS Onboarding Manager role in the dental industry is a fully remote position focused on facilitating a smooth onboarding experience for new dental clients. The manager will serve as the primary contact, guiding clients through system setup and providing ongoing support. This position requires a strong understanding of dental operations and effective communication skills to ensure client success. The role is ideal for someone with a background in the dental industry looking to transition into a tech-driven environment.
Key Responsibilities:
- Acting as the main point of contact for new dental clients during onboarding
- Guiding teams through system setup, compliance processes, and procedures
- Coordinating with internal departments to ensure smooth transitions
- Delivering engaging virtual training and system walk-throughs
- Troubleshooting early-stage issues with empathy and efficiency
Key Skills:
- Experience working within the dental industry (essential)
- Knowledge of dental systems, compliance, and clinical operations
- Confident communicator who builds rapport easily - even remotely
- Tech-savvy, organised, and proactive in solving problems
- Comfortable managing multiple onboarding projects simultaneously
Salary (Rate): £40000 per annum + £5000 bonus
City: London
Country: UK
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
SaaS Onboarding Manager - Dental Industry
Home-Based | £40,000 + £5,000 Bonus
Are you an experienced dental industry professional looking to pivot into a dynamic, tech-driven role? Do you thrive on providing outstanding support and enjoy guiding others through change? This fully remote opportunity could be your ideal next step.
The Role:
As an Onboarding Manager, you'll be the key liaison for new dental clients, ensuring a smooth and confident transition onto our systems. You'll manage the onboarding process from start to finish, providing clear guidance, virtual training, and ongoing support. Your understanding of dental operations will help clients feel supported and set up for long-term success.
What You'll Be Doing:
* Acting as the main point of contact for new dental clients during onboarding
* Guiding teams through system setup, compliance processes, and procedures
* Coordinating with internal departments to ensure smooth transitions
* Delivering engaging virtual training and system walk-throughs
* Troubleshooting early-stage issues with empathy and efficiency
About You:
* Experience working within the dental industry (essential)
* Knowledge of dental systems, compliance, and clinical operations
* Confident communicator who builds rapport easily - even remotely
* Tech-savvy, organised, and proactive in solving problems
* Comfortable managing multiple onboarding projects simultaneously
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.