SAAM Delivery (Simplified App Onboarding) Engineer_Remote

SAAM Delivery (Simplified App Onboarding) Engineer_Remote

Posted Today by 1761820277

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Negotiable
Outside
Remote
USA
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Application Programming Interface (API) AWS Identity And Access Management (IAM) Browser Extension Dashboard Data Structures Extensible Markup Language (XML) Identity And Access Management JavaScript (Programming Language) JSON Management Scripting Software as a Service (SaaS) Technical Support Toolchain Web Browsers

Summary: The SAAM Delivery Engineer role involves supporting the rollout of the Simplified App Onboarding initiative by assisting customers with application onboarding, dashboard setup, and compliance connector creation. The position requires a cohort of semi-technical resources to provide customer-facing technical support and collaborate with internal teams. This role is remote and focuses on ensuring a smooth onboarding experience for clients. Candidates should possess a blend of technical skills and customer service capabilities.

Key Responsibilities:

  • Guide customers through installation and configuration of the browser plug-in.
  • Assist in setting up default dashboards and reports included with the new acquisition.
  • Execute the Product + Services toolchain to build quick-compliance connectors.
  • Serve as customer-facing technical support during onboarding and troubleshooting.
  • Collaborate closely with internal product and services teams to ensure smooth rollouts and issue resolution.

Key Skills:

  • Strong comfort level with browser extensions and SaaS applications.
  • Familiarity with JavaScript or other lightweight scripting languages.
  • Understanding of JSON and XML data structures.
  • Experience using REST APIs, including testing via Postman, Insomnia, or similar tools.
  • Proficiency with CLI-based tools and scripting environments.
  • Basic to intermediate understanding of Identity and Access Management (IAM) concepts.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

SAAM Delivery (Simplified App Onboarding) Engineer

Overview:

We are looking for a cohort of semi-technical resources (5 10 individuals) to support the initial rollout of the SAAM (Simplified App Onboarding) initiative. This team will work directly with customers to streamline application onboarding, set up out-of-the-box dashboards and reports, and assist in running the Product + Services toolchain used to create quick-compliance connectors.

Responsibilities:

  • Guide customers through installation and configuration of the browser plug-in.
  • Assist in setting up default dashboards and reports included with the new acquisition.
  • Execute the Product + Services toolchain to build quick-compliance connectors.
  • Serve as customer-facing technical support during onboarding and troubleshooting.
  • Collaborate closely with internal product and services teams to ensure smooth rollouts and issue resolution.

Required Skills & Experience:

  • Strong comfort level with browser extensions and SaaS applications.
  • Familiarity with JavaScript or other lightweight scripting languages.
  • Understanding of JSON and XML data structures.
  • Experience using REST APIs, including testing via Postman, Insomnia, or similar tools.
  • Proficiency with CLI-based tools and scripting environments.
  • Basic to intermediate understanding of Identity and Access Management (IAM) concepts.
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