Must Have Technical/Functional Skills
- 3+ years of RPA experience with Tungsten RPA
- Strong production support and bot monitoring experience.
- Experience with troubleshooting, root cause analysis, and incident management.
- Knowledge of RPA infrastructure, Windows environments, and SQL.
- Excellent communication and stakeholder management skills.
Roles and Responsibilities
- Monitor RPA bots, job executions, and automation reports.
- Troubleshoot and resolve bot failures, exceptions, and production incidents.
- Restart failed jobs and perform bot maintenance activities.
- Modify automations to accommodate application or business process changes.
- Monitor the RPA Management Console and automation infrastructure.
- Generate ad-hoc reports and perform mass-update automation activities.
- Collaborate with business stakeholders to resolve automation-related issues.
- Support continuous improvement and optimization of existing bots.
IR35 Status:
Not specified
Seniority Level:
Mid-Level