Retail Business Analyst- BI

Summary: The Retail Business Analyst - BI role involves partnering with various retail stakeholders to identify business needs and opportunities, analyzing current processes, and designing optimized solutions. The position requires translating requirements into specifications for retail systems and collaborating with technical teams to ensure business value. The analyst will also support Agile delivery processes and create data-driven insights to measure impact post-implementation. A strong background in retail, particularly in transformation projects, is essential for success in this role.

Key Responsibilities:

• Partner with retail stakeholders (Merchandising, Supply Chain, Marketing, E-commerce, Stores, Finance) to capture business needs, pain points, and opportunities.
• Elicit, analyze, document, and prioritize requirements using workshops, user stories, process maps, and structured templates.
• Analyze current-state processes, identify gaps, and design optimized future-state solutions with clear KPIs and business rules.
• Translate requirements into specifications for retail systems (POS, ERP, WMS, OMS, CRM) and data/analytics/AI solutions (forecasting, personalization, dynamic pricing, inventory optimization).
• Collaborate with Data Engineers, Architects, and Developers to ensure solutions deliver business value and ROI.
• Support Agile delivery backlog grooming, user stories, acceptance criteria, UAT coordination, and change management.
• Create data-driven insights, validate requirements, and measure post-implementation impact.

Key Skills:

• 5+ years BA experience with minimum 3 years in Retail / CPG / E-commerce.
• Proven delivery of transformation projects in retail operations, merchandising, supply chain, or customer experience.
• Strong stakeholder management, facilitation, and documentation skills.
• Experience in Agile/hybrid environments (Jira, Confluence, etc.).
• Bachelor's degree in Business, Information Systems, or related field.
• Retail Domain: Omnichannel, merchandising & assortment, inventory & supply chain, pricing & promotions, customer analytics, loyalty/CRM.
• Soft Skills: Excellent communication, analytical thinking, stakeholder influence, and ability to simplify complex requirements.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other