Remote Role - Tech Product Owner- Voice and Video Real-Time Transcription projects
Posted 1 day ago by 1752145161
Negotiable
Outside
Remote
USA
Summary: Experienced Tech Product Owner needed for a fully remote role focused on managing the full product lifecycle of technology solutions. The position involves leading high-impact initiatives, particularly in Voice and Video Real-Time Transcription and cloud migration projects, while ensuring alignment with organizational strategy and customer needs. A strong emphasis on integrating AI to enhance workflows is also a key aspect of this role.
Key Responsibilities:
- Manage the full product lifecycle for assigned technology solutions, from strategy and definition to release and end-of-life, ensuring alignment with business and technical objectives.
- Lead or support GNAL Next Gen initiatives, including Voice and Video Real-Time Transcription projects.
- GNAL App Cloud Migration.
- Contact center migration to Amazon Connect.
- Development of document viewer components for TPA and Occ Health.
- RHRP voice IVR, text, and email solutions.
- Building and enhancing the GNAL scripting engine, with AI integration.
- Act as a bridge between business, technology, and product teams, advocating for the voice of the customer and ensuring customer journey empathy is at the core of every solution.
Key Skills:
- Experience in product management, particularly in technology solutions.
- Strong understanding of product lifecycle management.
- Experience with AI integration in product development.
- Ability to lead cross-functional teams and initiatives.
- Strong communication and advocacy skills for customer needs.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Remote Role - Tech Product Owner
12-month duration
Fully Remote
Experienced Tech Product Manager to support our client s technology product management organization.
This role is responsible for the full product lifecycle of assigned technology solutions, from product definition and planning through production, release, and end-of-life.
The Tech Product Manager will lead the development and management of both new and existing products with a technical focus, ensuring alignment with organizational strategy, customer needs, and evolving business priorities.
The role will play a critical part in several high-impact GNAL Next Gen initiatives including Voice and Video Real-Time Transcription, App Cloud Migration, Amazon Connect migration, and document viewer components as well as RHRP common components like voice IVR, text, and email. A strong emphasis will be placed on integrating AI to enhance scripting engine workflows and using AI tools to support productivity and insight generation.
Key Responsibilities
Manage the full product lifecycle for assigned technology solutions, from strategy and definition to release and end-of-life, ensuring alignment with business and technical objectives.
Lead or support GNAL Next Gen initiatives, including:
Voice and Video Real-Time Transcription projects
GNAL App Cloud Migration Contact center migration to Amazon Connect
Development of document viewer components for TPA and Occ Health
RHRP voice IVR, text, and email solutions
Building and enhancing the GNAL scripting engine, with AI integration
Act as a bridge between business, technology, and product teams, advocating for the voice of the customer and ensuring customer journey empathy is at the core of every solution.