REMOTE - Learning Design & Development (Branch Banking) - Contract

Responsibilities

• Consults and collaborates with other Learning Design and Development Senior Analysts, Learning Advisors, Business Partners, Subject Matter Experts, Trainers, and project teams to design and develop effective and engaging training.
• Has a growth mindset, is adaptable and curious, and applies adult learning theories and Instructional Design methodology to create interactive training solutions using a variety of learning modalities, (mobile learning, web-based training, social learning, adaptive learning, self-directed learning, virtual and in-class facilitation, job aids and other training materials).
• Develops training programs and learning materials using a variety of learning methodologies designed for classroom, self-directed and web-based delivery mediums; integrating adult learning theory and creativity into all design elements for the creation of an interactive and effective learning experience.
• Determines and develops appropriate training solutions for assigned projects, based on the outcome of analyzing business needs, performance goals, and audience.
• Create, deploy, and maintain eLearning media using tools such as Storyline, including: WBTs, Simulations, Scenario and game-based learning, Audio, Video, Websites, and additional media, as needed.
• Participates in the program design process by conducting: needs assessments; task analysis; research of knowledge tasks; working with subject matter experts to validate content; and the creation of supporting design documents including story boards and mock-ups. Development includes: constructing end-user classroom materials, facilitator guides, assessments, and writing supporting documentation
• Creates measurement strategy for client solutions to include the overall assessment approach.
• Designs and develops data collection tools and methods to measure the impact of training.
• Creates, deploys, and maintain eLearning media including: WBTs, Simulations, Scenario and game-based learning, Audio, Video, and additional media, as needed
• Build engaging, impactful user interfaces, prototypes, and graphic design elements for use within websites and eLearning media; provide creative direction on interactivity, imagery and branding
• Review and test internal, vendor created, and other media for use within the organization, and/or deployment via LMS systems
• Researches current industry best practices in learning as well as eLearning and applies in instructional solutions
• May work in an adaptive, self-managed, cross-functional Agile development team where additional duties may arise including, but not limited to: Support the intake of new learning request through consulting and needs analysis as well as implementation of final product (including building and influencing key relationships across HR, L&D and the business); measure business outcomes.
• Supporting design and development of training solutions using a variety of learning tools and modalities in partnership with business and learning partners
• Observing and/or facilitating created curricula in both classroom and virtual environments and collaborating with key partners to ensure learner success.

Required Skills

• Bachelor's degree, or comparable experience in eLearning, Instructional Design, or a related field and/or eLearning Technical Certifications from certified institutions and experience.
• 4 + years of Instructional Design/eLearning/multi-media/website development
• Experience with the following content authoring tools: Articulate Storyline 3, Articulate 360, Adobe, Articulate Studio, Camtasia, SnagIt, and Adobe Creative Cloud applications such as Photoshop, Illustrator, Dreamweaver, Premier Pro, After Effects, and Audition
• Knowledge of LMS systems, and creating compliant content that functions within an LMS
• Knowledge of Web-based Training (WBT) creation, along with creation of media such as audio, video, custom animations/interactions, custom graphics, etc.
• Instructional design - knowledge of adult learning principles, assessment, needs analysis, job task analysis
• Experience providing instructional design across modalities (i.e. face-to-face, hybrid and online courses)
• Visual design - knowledge and experience in how to craft the visual experience that works best with course content
• Experience design - knowledge and experience in creating user interfaces that facilitates the best learning experience
• Ability to establish and/or build trust with teams, colleagues, and leaders
• Effective written and oral communication skills
• Ability to influence peers, direct manager, and specific business partners
• Ability to network and partner with colleagues and business partners
• Demonstrate adaptability; work well in ambiguous situations
• Model personal development
• Ability to work in a matrix organization
• Work well in a team environment
• Possess effective listening skills
• Possess effective, solution-oriented problem-solving and negotiating skills
• Ability to stay customer-focused
• Ability to collaborate with peers, design, SMEs and specific business partners by clarifying deliverables and reinforcing outcomes

Preferred Skills

• Adult Education in a financial services and/or corporate setting a plus